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Polaris P825 Robotic Pool Cleaner

4.3

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    4.31,018 reviews
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    Steve S.'s profile image
    Steve S. 
    6 years ago

    It is very easy to use.Sometimes there’s a problem with the machine not cleaning the walls. Your cleaning of the basket is very simple and easy to do.It is a pleasure to use.When can I expect our rebate? 

    Business response:

    Hi Steve, Thanks for your Polaris P825 Robotic Pool Cleaner review! We're so glad you're satisfied with the cleaning performance of your cleaner. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@zodiac.com or call (800) 822-7933. A couple of tips to improve wall climbing: ensure the cleaner is on the Floor/Wall setting a... read more

    Salvador Carmona, J.'s profile image
    Salvador Carmona, J. 
    6 years ago

    I believe this was a great choice. So far it is cleaning well. I just hope this one last more than two years. 

    Business response:

    Dear Salvador, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Wishing you many more reliable years of service from your Polaris cleaner. All the Best, Your Polaris Team 

    Richard B.'s profile image
    Richard B. 
    6 years ago

    I had it for a about a month my only problem is the cord needs a swivel cord 

    Business response:

    Hi Richard, Thanks for choosing Polaris! We can help with the cord issue; here's a video with tips to prevent the cord from tangling up: https://www.youtube.com/watch?v=Emr77LdB8ME&list=PL3Fq80t74vvkxHT684MB3odGNMSAQ8F8y&index=6&t=0s Enjoy your pool time! Your Polaris Team 

    Steven H.'s profile image
    Steven H. 
    6 years ago

    Great product. This little robot does all the work for me and has revitalized our pool experience. Our pool is debris free which draws more guests into swimming when we entertain. They stay in the pool longer and say wonderful things about the pool now. Our property around the pool is very 'organic', surrounded by trees and wildlife. Sediment just naturally accumulated rapidly. The polaris makes it crystal in just an hour. Well worth the money. 

    Business response:

    Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Steven! Your trust and satisfaction are our top priorities. We're glad we could do our part for your pool parties! Swim on, Your Polaris Team 

    John D.'s profile image
    John D. 
    6 years ago

    I only had the Polaris for a few weeks but it has been Great. I had other brands before wish I would have gotten a Polaris from the start. Someone recommended a Polaris before but I didn’t listen wish I did. 

    Business response:

    Hi John, Thanks for sharing your story about the Polaris P825 Robotic Pool Cleaner! We hope you continue to enjoy a convenient and worry-free pool experience. In pursuit of the perfect swim, Your Polaris Team 

    Eric R.'s profile image
    Eric R. 
    6 years ago

    Great sales support at Leslie Pool in Ballwin, MO. Product works better than previous robot cleaner. Really like it. Hope it lasts. 

    Business response:

    Hi Eric, Thank you so much for your review! We really appreciate your taking the time to share your story with us. Enjoy your clean pool! Your Polaris Team 

    Robert K.'s profile image
    Robert K. 
    6 years ago

    Does a great job. I Wish I bought this years ago. 

    Business response:

    Thanks for sharing your story, Robert! Enjoy your extra swim time. Your Polaris Team 

    Timothy A.'s profile image
    Timothy A. 
    6 years ago

    Polaris p825 works great but still have issue with it getting stuck on the main intake drain at bottom of pool. happens each time it is put in, sometimes in beginning of cycle or at end so have to constantly check on it which defeats purpose of "automatic" set it and forget it functionality. 

    Business response:

    Dear Timothy, Thank you for your feedback about the Polaris P825 Robotic Pool Cleaner. Your main drain may be compatible with the Unibridge cover we manufacture. For more information about the Unibridge, visit www.polarispool.com/en/products/accessories/unibridge. If you'd like to receive assistance from us or to provide us with additional feedback just reply to this email. Happy swimming! Your Polaris Team 

    James M.'s profile image
    James M. 
    6 years ago

    The Polaris P825 is awesome. This is my second P825. I will never be without one. Makes pool maintenance so easy. Thank you 

    Business response:

    Thanks, James! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team 

    Frequently asked questions about Polaris P825 Robotic Pool Cleaner

    How is Polaris P825 Robotic Pool Cleaner rated?

    Polaris P825 Robotic Pool Cleaner has a 4.3 star rating with 1,018 reviews. 

    When is Polaris P825 Robotic Pool Cleaner open?

    Polaris P825 Robotic Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.