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Polaris P825 Robotic Pool Cleaner

4.6

    About this business

    Deftly navigates all pool surfaces The Polaris P825 Robotic Cleaner delivers optimal cleaning performance for all in-ground pools surfaces. The Polaris P825 Robotic Cleaner deftly navigates all pool surfaces, climbs walls and steps, and scrubs the tile line for thorough cleaning. Patented Cyclonic Vacuum Technology ensures powerful cleaning action that captures debris without losing suction, and the Push'N'Go™ filter canister enables easy debris removal along with a large transparent viewing window. Additional features in... read more

    4.6797 reviews
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    Philip R.'s profile image
    Philip R. 
    on Birdeye

    4 years ago

    We have had excellent results with the P825. It is easy to use and makes the job much easier. 

    Business response:

    Thanks, Philip! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team 

    Benny C.'s profile image
    Benny C. 
    on Birdeye

    4 years ago

    Love my new P825. I have a 30.000 G. pool and it cleans it very well. Easy to empty and use. got it from Leslie's in Prosper TX. always super friendly and great customer service.  

    Business response:

    Hi Benny, Thanks for sharing your story about the Polaris P825 Robotic Pool Cleaner! We hope you continue to enjoy a convenient and worry-free pool experience. In pursuit of the perfect swim, Your Polaris Team 

    Valerie M.'s profile image
    Valerie M. 
    on Birdeye

    4 years ago

    This cleaner worked fine for the first few times we used it, but now it gets stuck climbing the wall in one place and never leaves that spot, even when it’s in floor only mode. It won’t reverse directions and I can’t find any troubleshooting guide that will help us figure out how to get it go in the opposite direction and not just up the wall and fall back to the bottom only to go back up the wall in the same spot over and over. It works great if it would only reverse itself. 

    Business response:

    Hi Valerie, We're sorry you're experiencing issues with your Polaris P825 Robotic Pool Cleaner! Customer satisfaction is of the utmost importance to us. We will have a technical support representative reach out to you. In the meantime, one thing to try is to clean the filter canister, see Cleaning the Filter Canister in the Owner's Manual, found here: https://www.polarispool.com/en/specialty/robotic/polaris-p825. Thank you for your patience. Regards, Your Polaris Team 

    TOM K.'s profile image
    TOM K. 
    on Birdeye

    4 years ago

    Does a great job. Much better than my old cleaners. 

    Business response:

    Hi Tom, Thanks so much for your review! We really appreciate your taking the time to share your experience with us. Happy swimming! Your Polaris Team 

    Obidike A.'s profile image
    Obidike A. 
    on Birdeye

    4 years ago

    I have had the Polaris 825 Robotic Cleaner for about 1 month , use it about twice a week and I’m loving it! Our pool is only a 10,000 gallon size but this cleaner has been superb. I’ve read that it breaks down at the 2 year mark- right around the expiration of the Warranty. That will be an absolute travesty, for the price. We’ll see, but so far, definitely 5 stars! 

    Business response:

    Dear Obidike, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Wishing you many more reliable years of service from your Polaris cleaner. Please let us know if there's anything we can do to improve your experience, now or in the future. All the Best, Your Polaris Team 

    Wilfredo R.'s profile image
    Wilfredo R. 
    on Birdeye

    4 years ago

    Excellent, so far so good, its doing what what I expected 

    Business response:

    Thank you so much for your kind words, Wilfredo. We really appreciate your taking the time to share your experience with us! Cheers, Your Polaris Team 

    Daniel S.'s profile image
    Daniel S. 
    on Birdeye

    4 years ago

    I like the Polaris P825. My only complaint is that it won't climb the steps. 

    Business response:

    Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Daniel! Your trust and satisfaction are our top priorities. A product specialist will be in touch to see if we can help with those steps. Swim on, Your Polaris Team 

    James D C.'s profile image
    James D C. 
    on Birdeye

    4 years ago

    I’ve had the 4 wheel models. This is cheaper and does a much better job. 

    Business response:

    Hi James And Darla, Thanks for sharing your story about the Polaris P825 Robotic Pool Cleaner. We hope you continue to enjoy a convenient and worry-free pool experience. In pursuit of the perfect swim, Your Polaris Team 

    Dan K.'s profile image
    Dan K. 
    on Birdeye

    4 years ago

    Best $$$ ever spent. At 1st I though no way it wld climb walls especially a 40x20 Olympic pool. But it did. Just push the button and walk away. Don’t know how it knows where dirt lays but it does. Amazing product 

    Business response:

    Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Dan! Your trust and satisfaction are our top priorities. It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team 

    Frequently asked questions about Polaris P825 Robotic Pool Cleaner

    How is Polaris P825 Robotic Pool Cleaner rated?

    Polaris P825 Robotic Pool Cleaner has a 4.6 star rating with 797 reviews. 

    When is Polaris P825 Robotic Pool Cleaner open?

    Polaris P825 Robotic Pool Cleaner is closed now. It will open on Monday at 9:00 a.m.