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Polaris P965iQ Robotic Cleaner
About this business
It does a very good job of cleaning the pool. However it is very hypnotizing to watch and I cannot get other things done when I put it in the pool because I'm too busy watching it.
Cleans my pool VERY well. I’ve had challenges controlling it with the app. If it wasn’t for that issue, my rating would be a 5!!
Business response:
Hi Barry, We'd like help! Please call (800) 822-7933, and a technical support representative will happily help you with the challenges you are having. If you prefer a call back simply reply 'yes' to this email. Thank you-Your Polaris Team
Great robotic cleaner, far surpasses our last cleaner. This review was made after a season of use
Business response:
Thanks for sharing your opinion, Rachael! We're so pleased to hear the P965iQ Sport robotic pool cleaner has been performing well in your pool. Happy swimming. - Polaris
No problems this summer. Much easier to clean then the Aquabot.
My pool was filthy and the full basket light went on every 5 minutes on my phone. I had so much silt sitting on the floor of the pool. Stayed with it all day and by the 2nd day it was up to 2 hours of cycle time before the full light went on. So much water pressure come out the rear that it would blow up particles from the floor. I have lots of oak leaves that fall into the pool and overwhelm my leaftrapper system. Bought the unit at Leslie Pools at 20 percent off.
Business response:
Dear Hugh, Thanks for sharing your story with other pool owners. It sounds like with the amount of debris your pool gets, the P965iQ was a great choice! Here's a simple tip that might help with the variety of debris you seem to face: Polaris offers a variety of canisters that fit the P965iQ Sport. Each is designed with different mesh micron width to filter finer or larger debris. Many customers like to alternate them out for different seasons or in anticipation of variations in debris. Visit PolarisPool.com and reference ... read more
It works great!
Business response:
Thanks for rating the P965iQ Sport Robotic Cleaner! Have a great pool season, Ken.
Fails to map the pool properly, and fails to pick up silt on the bottom.
Business response:
We are sorry your cleaner isn't performing as expected, Alan. We want to help! Please call our technical support team at (800) 822-7933 so we can troubleshoot and get your cleaner working optimally. All the best, Your Polaris Team
I like the machine ... it works well But installation of the app is horrendous... and not explained properly in any of the documentation....
Business response:
We are sorry you had difficulty installing the app and appreciate you sharing your experience with us, Robert. If there is anything we can do to assist, please call our technical support team at (800) 822-7933. Thank you, Your Polaris Team
This robot is a piece of junk the first stopped working after 3 months now the replacement has stopped working after 1 year so now I'm out alot of money. Just gonna throw it in the dumpster behind leslies pools store
Business response:
Hi Eric, We are so sorry for the issues you’re experiencing with the Polaris P965iQ. We want to help! Product quality and customer satisfaction are top priorities for us. Please contact us at (800) 822-7933 so we can put you in touch with a product specialist to get you some support. Thank you for your patience, Your Polaris Team
Frequently asked questions about Polaris P965iQ Robotic Cleaner
How is Polaris P965iQ Robotic Cleaner rated?
Polaris P965iQ Robotic Cleaner has a 4 star rating with 275 reviews.
When is Polaris P965iQ Robotic Cleaner open?
Polaris P965iQ Robotic Cleaner is closed now. It will open on Monday at 9:00 a.m.