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Polaris P965iQ Robotic Cleaner
About this business
Doesn't pick up fine particles, leaves the pool dirty after the dust settles.
Business response:
Hello William, Thank you for your feedback. We will have a technical representative reach out to you regarding the debris issue you're experiencing. All the Best, Your Polaris Team
It does fairly good at picking out but it is just too large for a pool with round edges. Try to return it to Leslie’s pools and they Wanted a restocking fee which was ridiculous amount of money. I am just not happy overall with it
Business response:
Hello Lacinda, Thank you for your feedback. We are sorry to hear that you experienced issues with both your cleaner and the retail store. Customer satisfaction is a top priority for us, and we want to help! If you would appreciate our assistance, reply 'yes' to this email, and a technical support representative will reach out to you. All the Best, Polaris
Paid extra for the upgraded model with a tangle free cord, which is always tangeled.
Business response:
Hello Brent, Thank you for your feedback. We will have a technical representative reach out to you. All the Best, Your Polaris Team
I loved the generation before which is not available this model with the bells and whistles which can only be controlled by your hone has a serious flaw. If you can’t dumb down your internet speed it won’t work so it is useless.
Business response:
Hello Halli, Thank you for your feedback. We are sorry to hear that you're experiencing issues with your new cleaner and we want to help. We will have a technical support representative reach out to you. All the Best, Your Polaris Team
I can’t believe how much sludge and dirt this thing pulls out of an already vacuumed pool. Worth the money and then some. 👍
Loved it at first but after about 3.5 weeks of use the display would turn off. After another week the unit would stop working mid cycle. A few days later it was inoperable. It was replaced under warranty however the new robot”s display does not function for more than a few minutes. Our initial excitement, which was escalated with all of the hype from the sales person at the store, has been replaced with frustration and disappointment. We really wanted to love this product. We expected it to be more reliable for the cost.
Business response:
Hello Matthew, Thank you for your feedback. We are sorry to hear that you're experiencing issues with your robotic cleaner, and we want to help. We will have a technical support representative reach out to you. All the Best, Your Polaris Team
We like the concept and when it works is great. The problem is 2 weeks after we received it, it died, needed a new motor. sent in for service and it took over 3 weeks to repair. and now that its back the cord doesn't spin freely on the swivel and is constantly tangling up. When you pay ~$1500 for an item, little flaws like this shouldn't exist. Another thing we notice is is flips over on its back way too often and sometimes it cant right itself, so we don't notice until we come out 2 hours later and see it never completed it... read more
Business response:
Hello Jeremy, We are sorry you're experiencing issues with your 965iQ Sport Robotic Cleaner. We will have a technical support representative reach out to you. Regards, Your Polaris Team
I’m very concerned over the floating cable in regards to where it connects to the power supply. I called a technician and sent pictures and never heard back. Very disappointed.
Business response:
Hello Thomas, Thank you for your response. Please forward your pictures and original email to feedback@zodiac.com and we will ensure that a representative contact you. All the Best, Your Polaris Team
I wanted to hate this vacuum as soon as my husband pointed it out. I was convinced that there was no way it would be worth the cost. I was so wrong! It actually does cover every area of the floor and walls, unlike the others that have claimed the same thing. I’ve never been so happy to be wrong!
Frequently asked questions about Polaris P965iQ Robotic Cleaner
How is Polaris P965iQ Robotic Cleaner rated?
Polaris P965iQ Robotic Cleaner has a 4.3 star rating with 197 reviews.
When is Polaris P965iQ Robotic Cleaner open?
Polaris P965iQ Robotic Cleaner is closed now. It will open tomorrow at 9:00 a.m.