This profile has been claimed by the business owner or representative.
Polaris TR28P Pressure Cleaner
About this business
Works well when stuck in a corner of the pool, which happens every day.
Business response:
Hi Joe, We are sorry to hear your cleaner is getting stuck and want to help. To prevent the cleaner from getting stuck, check the following: 1) Verify proper flow by counting the wheel revolutions per minute (RPMs). 2) Ensure the Back-up Valve is cycling on and off about every three minutes. 3) Adjust the Thrust Jet to change the directional path of the cleaner. If you continue to need assistance, please call our technical support team at (800) 822-7933. Thank you, Your Polaris Team
Did the job.
Business response:
Thank you for the 5-star review, Qing! We hope you enjoy your clean pool. Cheers, Your Polaris Team
The Polaris works great. It is a great.
Business response:
Thank you for your kind words and positive review, Odile! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Works great!
Business response:
Thank you for your positive review, William! Wishing you the perfect swim. Cheers, Your Polaris Team
Love the quality of the sweeper and of course the 150.00 rebate sealed the deal
Business response:
Thank you so much for taking the time to share your positive experience with your Polaris TR28P Pressure Cleaner, Bo! We are thrilled to hear that you are satisfied with the quality of the sweeper. Happy swimming! Your Polaris Team
Works great. Picks up everything in the pool.
Business response:
Thank you for your 5-star review, George! We are glad to hear your TR28P is performing so well. Enjoy your swim time! Your Polaris Team
The attached bag seems always full of water, and the sweeper travels not flat dieectly on the pool floor. Cleaning the bags often seems to make the problems less toublesom, but it takes more time and efforts to maintain. The sweeper does not reach corners and edge of the pool. Is this problem caused bt wrong length of pipe? Does the sweeper come with new pipe that works well with it? The current pipe looks like the original one I had for decades. Tangled up pipe always is a problem in my. case.
Business response:
We are sorry to hear you're having some issues with your cleaner, Kumiko. We want to help! We recommend taking your cleaner to a local warranty center for a diagnostic review or calling our technical support team so we can help troubleshoot. You can find a local warranty center using our dealer locator - https://locator.fluidrausa.com/en. You can reach our support team at (800) 822-7933. Thank you, Your Polaris Team
We have had a Polaris pool cleaner for many years. This is our third cleaner in 27 Years. All have done a really good job, but this new one had to have a few adjustments by the dealer before it performed properly! (Probably because we didn’t know how to make the proper adjustments ourselves)! However, we are pleased to say that it is as good as the others! Don’t know how anyone owns a pool without owning one of these machines! It’s great!
Business response:
Thank you for sharing your experience with us, Nancy! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Had one before for years and loved it. This new one is fine except for the the bag. Seems fine dirt will go right through it. Old one always had some dirt in it. Just leaves or bugs.
Business response:
Thanks for choosing the Polaris TR28P Pressure Cleaner, Mark! Your trust and satisfaction are our top priorities. You may benefit from using the K14 Sand/Silt Debris Bag with your cleaner, instead of the K13 All-Purpose bag that comes standard. Please respond to this email and include your address and date of purchase so we can look up your account and help with a Sand/Silt Debris Bag order. All the best, Your Polaris Team
Frequently asked questions about Polaris TR28P Pressure Cleaner
How is Polaris TR28P Pressure Cleaner rated?
Polaris TR28P Pressure Cleaner has a 4.6 star rating with 252 reviews.
When is Polaris TR28P Pressure Cleaner open?
Polaris TR28P Pressure Cleaner is closed now. It will open tomorrow at 9:00 a.m.