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Polaris TR28P Pressure Cleaner
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This product works great! And I love how the “tail” doesn’t come out of the water and splash. We also took advantage of the rebate offer, which made this purchase very reasonable.
Business response:
Thank you for sharing your positive experience with us, Karen! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
Is a very good cleaner. Only thing keeping it from being 5 stars is that it gets tangled up in it's cord (knotted).
Business response:
Thanks for choosing the Polaris TR28P Pressure Cleaner, John! Your trust and satisfaction are our top priorities. To help with the tangled hose, check the swivels to make sure they are spinning freely. Lay the hose out in the sun for 24 hours to eliminate any potential hose memory. For more details on these adjustments, please refer to the product manual located here: https://www.polarispool.com/en/products/pool-cleaners/pressure-automatic-pool-cleaners/polaris-tr28p. Enjoy your swim time! Your Polaris Team
works as advertised.
Business response:
Thanks for sharing your story, Charles! Wishing you the perfect swim. Your Polaris Team
It’s quite and does a great job
Business response:
Thank you so much for your kind words, Nita! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
I plugged it in and I had pool clean quickly. May need to adjust hose length.
Business response:
Thank you for sharing your positive experience with us, Mike! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Works great
Business response:
Thank you for the 5-star review, Tim! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
The problem i am having is with the bags wearing out and the sponges on the end of the tail
Business response:
Thank you for sharing your experience with us, Joe. Please email us at customerfeedback@fluidra.com and let us know how we can help with the bag and tail sweep issues. All the best, Your Polaris Team
The single wheel mount was already broken in the box. I tried to exchange it but the only other one in stock was also broken in the same place. I was told that the part was intentionally made more cheaply on this new model, to increase sales of replacement parts. I got my money back and bought the 3900 Sport instead.
Business response:
We are very sorry you had such a negative experience, Michael. We would never intentionally make a product faulty to increase sales of replacement parts, and we're sorry you got that impression from someone. We are glad you chose another Polaris cleaner and hope your 3900 Sport gives you many years of reliable service. All the best, Your Polaris Team
This not the first Polaris I have purchased. I like this unit very much, but when I opened the package I saw two parts that were missing. The head float and the hose nut that attaches the hose to the Polaris unit. I called the service department of your company and informed them of the parts missing. There was no offer to ship the missing parts. So I visited Benchmark pool supply where I purchased the pool cleaner and they gave me the two parts that was missing from the box the Polaris came in.
Business response:
Hi Tom, We apologize that your cleaner arrived incomplete! Your Polaris dealer can always help you out with warranty issues and parts. We hope your TR28P experience has improved, and we wish you a fantastic swim season! Your Polaris Team
Frequently asked questions about Polaris TR28P Pressure Cleaner
How is Polaris TR28P Pressure Cleaner rated?
Polaris TR28P Pressure Cleaner has a 4.6 star rating with 245 reviews.
When is Polaris TR28P Pressure Cleaner open?
Polaris TR28P Pressure Cleaner is open now. It will close at 6:00 p.m.