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Polaris VRX iQ+
About this business
The product is very good at what is does. That is pick up debris from the bottom of the pool. Unfortunately that was not what I was looking for. I mistakenly thought because the machine has "brushes" they would make contact with the pool liner and help keep algae on the pool walls under control. However, after several email with the support group I learned the "brushes" merely move debris into the canister. They are not supposed to touch the walls. Sign me much poorer but wiser.
Business response:
Thank you for taking the time to leave a review, Roy. We are sorry your cleaner is having a hard time with wall climbing. If a robot product is no longer climbing well or doesn't seem to be ingesting large debris, the main culprit is usually a clogged debris canister. Carefully rinse the canister after every cycle and periodically use mild soap and a soft brush to dislodge any microscopic debris that may be impeding flow. All the best, Your Polaris Team
Fantastic robot
Business response:
Thank you for your positive review, Christopher! We hope you enjoy your pool season. Cheers, Your Polaris Team
very good cleaning of the pool. pretty easy to set up and use.
Business response:
Thank you for your positive review, Tim! We are glad to hear your VRX iQ+ is keeping your pool clean. Happy swimming! Your Polaris Team
Machine cleans excellent. It dies not do stairs, design of filter and removal system well thought out. Wifi link capabilities make it even better, future underwater camera would be awesome
Business response:
Thank you for your review and recommendation, Martin! We hope you enjoy your clean pool. Happy swimming! Your Polaris Team
Amazing clean. Never had a cleaner pool. Things a beast!
Business response:
Hi Harinder, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy your clean pool! Your Polaris Team
Product quality is great. All the features it has is unbelievable I’ve had many pool robot and so far this one is the best.
Business response:
Thank you for your kind words, Ray! We are thrilled to hear you're so happy with your VRX iQ+. Happy swimming! Your Polaris Team
Easy to set up and works seemingly well.
Business response:
Thank you for your wonderful review, Ty! We appreciate you and hope you enjoy your swim time. All the best, Your Polaris Team
The robot works great! It’s flat bottom doesn’t get stuck on my drain plus I’m enjoying the wifi controller.
Business response:
Hello Jeff, Thank you for taking the time to share your positive experience with our Polaris VRX iQ+ robot! We're thrilled to hear that it has been working great for you and that you're enjoying the convenience of the wifi controller. Enjoy your swim time! Your Polaris Team
Pool looks incredible, works great and easy to use!
Business response:
Thank you for your wonderful review, David! Creating quality products that simplify your pool experience is what we aim to do every day. Enjoy your clean pool! Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.3 star rating with 1,108 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is open now. It will close at 6:00 p.m.