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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
The food was Delicious!!!! The service.. even better!! Thank you Jude for delivering A+ service...you added to our Amazing Valentine's weekend!!! We will definitely be back!
Business response:
Thank you for the amazing review! We’re so happy to hear you loved the food—and that the service made it even better. Jude will be thrilled to know she helped make your Valentine’s weekend so special. We truly appreciate you celebrating with us and can’t wait to welcome you back again soon!
Food was delicious and service was very nice will definitely return
Business response:
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food and received great service. We truly appreciate your support and look forward to welcoming you back again soon.
Prices are high for the portion size. Music playing in dining area was not appropriate for this restaurant. Alexandria was our waitress and she was awesome, very pleasant and attentive to all her tables.
Business response:
Robin, thank you for your feedback. We’re sorry the portion sizes and music didn’t meet your expectations, and we’ll be reviewing both with our team. We’re so glad to hear Alexandria provided awesome, attentive service—we’ll be sure to share your kind words with her. We appreciate you dining with us and hope to welcome you back soon.
Excellent food and service as always,great food and atmosphere at a reasonable price.
Business response:
Thank you so much for your kind words! We’re delighted to hear you consistently enjoy our food, service, and atmosphere. It means a lot to us that you find great value in your experience. We truly appreciate your continued support and look forward to welcoming you back again soon!
Kellye our server was fantastic! We got carbonara and chicken milanese, and they were both delicious!
Business response:
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the Carbonara and Chicken Milanese — great choices! We’ll be sure to share your kind words with Kellye. She’ll be so happy to know she made your experience fantastic. We truly appreciate your support and can’t wait to welcome you back for another delicious meal soon!
The food is awesome. Service was a bit slow, but overall a great experience.
Business response:
John, thank you for taking the time to share your feedback. We truly appreciate it and look forward to welcoming you back soon for an even better experience.
When we arrived staff sat us at our table immediately. The service was great. Our waiter Kelly was awesome and nice the whole time. She made sure we had water all the time. Checked to see of we were enjoying our meal. She also recommended certain dishes. Dinner was great as we celebrated my birthday. Will be visiting again.
Business response:
Thank you so much for celebrating your birthday with us! We’re thrilled to hear that you had such a wonderful experience from the moment you arrived. We’ll be sure to pass along your kind words to Kelly — she’ll be so happy to know she made your celebration extra special. Providing attentive, friendly service and helpful recommendations is exactly what we strive for, and it’s great to hear she took such good care of you. We truly appreciate your support and look forward to welcoming you back again soon for another great meal... read more
An Absolute Masterclass in Seafood & Hospitality! We had an incredible dinner here recently, and it was easily one of the best dining experiences we’ve had in a long time. The standout of the night was the Cioppino ($55). This isn't your average seafood stew; it’s a deep, complex masterpiece. The spicy tomato and saffron broth had a beautiful kick, balanced perfectly by white wine and lemon. It was loaded with high-quality seafood—halibut, black cod, shrimp, and succulent lobster knuckles—all served over a bed of perfectly a... read more
Business response:
Phil, thank you so much for this wonderful review! We are truly honored to hear that your evening with us was one of the best dining experiences you’ve had. The Cioppino is a favorite of ours, and we’re delighted that you enjoyed the depth of flavors and the the quality of the seafood. We are especially grateful for your kind words about Amber. She will be thrilled to know her attentive, knowledgeable, and welcoming service made your visit so memorable. Providing exceptional cuisine alongside warm, thoughtful hospitality is ... read more
Fabulous food and service. Easily accommodated my husband’s food allergies and gave us a little something for our Anniversary Celebration. It was exceptional!!
Business response:
Thank you for your kind words! We’re delighted to hear that you enjoyed both the food and service, and that our team was able to accommodate your husband’s food allergies with care. It was our pleasure to help make your anniversary celebration special. We truly appreciate you dining with us and hope to welcome you back again soon.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,096 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.