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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
We’ve opened the door to even more thrills at OTB locations – the most popular games around have arrived! These state-of-the-art favorites feature all the familiar sights, sounds, free spins, bonus games and big jackpots you love. Plus, enjoy a winning welcome.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
We always enjoy dining at Portico. Great food and service. Ask for Kelly for your server and request a booth. Like the new menu with nightly specials.
Our waitress Amber was excellent and we had a great experience..
Business response:
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your experience with us. Your kind words truly mean the world to our team. We can’t wait to welcome you back soon for another delightful dining experience!
Had a party of 6 for dinner. Took a long time to see our waitress, and drink order came only after we asked another waitress to help out. Was also ab overcharge on the bill that we needed to point out to the manager. While the food was good, the service was not, and won't return as a result.
Business response:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations. We truly value your insights as we strive to continually improve our service and offerings. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out to us directly.
I frequent this restaurant and can speak nothing but positive results… Highly recommended! 
Business response:
Thank you so much for sharing your wonderful feedback, Phil! Your kind words truly mean the world to our team. We can’t wait to welcome you back soon.
Our first time eating here. It was a very enjoyable experience. Our waitress Sarah was fabulous & very helpful in helping us with deciding what to order. Would definitely come back!
Business response:
Thank you so much for sharing your feedback. We’re thrilled to hear that you enjoyed your experience with us and cannot wait to welcome you back soon for another delightful dining experience!
One of the best meals I’ve ever had. Service was excellent!! Thank you Kelly!
Business response:
Thank you so much for sharing your wonderful feedback. Your kind words truly mean the world to our team. We cannot wait to welcome you back soon for another delightful dining experience!
Truly an amazing experience! The staff were wonderful and inviting. The food was great! Great atmosphere!
Business response:
Thank you for sharing your wonderful feedback! We're delighted to hear that you enjoyed your experience with us. Your kind words inspire our team, and we can't wait to welcome you back for another memorable dining experience!
The staff are alll very friendly food and drinks were great
Business response:
Thank you for sharing your feedback. We're delighted to hear that you enjoyed your experience with us. Your kind words inspire our team, and we can't wait to welcome you back!
Melissa is given an outstanding service. She is always making sure you are well taken care under her services.
Business response:
Thank you for sharing your feedback, Tanya. Your kind words mean so much to our team!
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.5 star rating with 2,544 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.