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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
Expensive, but experience was overall very pleasant and would visit again.
Business response:
Thank you so much for taking the time to gives us your feedback. The same means so much and inspires our team to continually elevate the guest experience.
Server was not as attentive as she could've been - the place was not busy. Table next to us was left neglected after they had finished eating for our entire meal. We waited quite a bit before we attended to and waited even more for our drinks... BUT the food was excellent. Ribeye and Filet were perfectly cooked and tasted amazing.
Business response:
We’re sorry to hear your experience fell short of expectations. Your feedback is greatly appreciated and helps us enhance future visits.
Servicers were attentive. Apps came out immediately. Extended length of time for entree, almost another hour. Food was good, not memorable. Middle is the road steak house
Business response:
Thank you for providing your feedback. It helps us continue to improve and enhance your experience.
Another phenomenal experience at Portico! From the moment to walk into the restaurant and receive a warm welcoming,to the Prompt and attentive service, with a delicious meal to go with it. I am a huge fan of the ribeye ( rare of course) accompanied by the scallops and lobster tail. I will continue to frequent here, as it shows a great deal of consistency. Highly recommended! 
Business response:
Thank you so much for sharing your feedback — we truly appreciate it!
Love the 50 for 50!do some more promotions everyone loves or thinks they are getting a deal! Great food has a great time thanks
Business response:
Thank you for sharing your comments. We sincerely appreciate your feedback.
I frequent here often, but the Service was a bit off today. Hopefully the server was having an off day, but I will continue to recommend and utilize here as my choice for dining weekly. The food, as well as everything else, was perfect.
Business response:
We’re truly sorry the service didn’t meet expectations this time. We’ll be sure to use your feedback to enhance future experiences.
The service was great and the food was absolutely delicious as were the drinks.
Business response:
Thank you for taking the time to provide your feedback - it means a lot to our team!
The service was amazing and the food came out perfect and worth the wait! Compliments to the entire crew for making the experience so pleasant 😊
Business response:
Thank you so much for sharing your feedback — our team is thrilled to hear you enjoyed your experience! We look forward to welcoming you back soon.
Went for birthday. Two couples. Everything was wonderful except the Ribeye. It was almost like they forgot to season. We all tried my husband's. It literally was so bland. For $66.00 we were hoping for unforgettable. Other than that great food great service.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 2,984 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.