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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
The twin lobster tails were great and the French onion soup was amazing. Sarah was a wonderful server too.
Business response:
Chris thank you for taking the time to provide your feedback. We look forward to welcoming you back soon and providing you and your guests with an even better experience. We will make sure that your kind words about Sarah are passed along to her.
Our table of 4 ordered soup (soup of the day, and the French onion), salads, Scallops and Pork chop. They were all delicious and the service was wonderful.
Business response:
Mary, thank you so much for your feedback! We look forward to welcoming you back soon.
It was very busy, but the food came out rather quickly
Business response:
Raoul, thank you for taking the time to provide your feedback. We will certainly pass your kind words onto Kellye, and we look forward to seeing you again soon!
Always a great experience at Portico. Delicious food and great service!
Business response:
Dana, thank you for the 5-star rating! We’re so happy you had a great experience with us. It means a lot to our team, and we truly appreciate your support. We look forward to seeing you again soon!
Wine list is excellent. I recommend the 'Surf Turf Earth' entree.
Business response:
Christopher, thank you so much for taking the time to provide your feedback! We’re excited to hear you had a great experience with us. We look forward to welcoming you back again soon!
Waitress spilled my martini on me, not impressed after waiting 15 minutes for drinks at table
Business response:
We’re truly sorry this happened and we understand how upsetting that must have been. This isn’t the standard we hold our team to, and we’re addressing it internally to ensure it doesn’t happen again. We’d appreciate the opportunity to make this right—please reach out to us directly at 315-946-1780 so we can follow up with you.
Very good food and drinks just the right size portions. And timely for our concert at 8pm. Reservation was 630 and done by 745.
Bring back the 12 ingredient steak sauce. That was an amazing idea
Wait service remains a bit ditsy. Forgot the soup, dropped the dishes on the floor. Food, OK. Brussel sprouts haven't changed in years, still a bit over fried in too much oil. Shortribs, could have used a sharper knife, a bit tough to chew. Though we have dined there a number of times since they opened, Will probably be a good while before we try it again, if we do.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,066 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.