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7010 West Adams Avenue, Temple, TX, 76502, United States
Get directionsThe service is great, but please know that you need to check to see if the individual doctor treating you is in network, rather than the facility. The treatment was in November 2017 and I received a statement for payment in June 2018. It has been requested that Premier ER code the claim as facility rather than the doctor and they refused. What’s even more frustrating is I was treated in Urgent Care rather than ER by a nurse practitioner and I’m guess he’s assigned under the doctor. So just know when you go to ask if your ins... read more
Business response:
Thank you for your feedback! We are going to make sure we get to the bottom of why this happened and help how we can. Someone from our Patient Advocate department will be reaching out to learn more. Thank you for reaching out and giving us the opportunity to help. Have a great evening!
Don't go here my 3 year old son came in having seizures they tried to turn him away till a nurse seen what was going on I can't believe they would do this to a kid
Business response:
We are sorry there was a miscommunication to you about the care that your son received at our facility and hope that you have been updated by your family on the situation. We do not turn away any patient that is in a life-threatening or potential emergency condition and can assure that our staff provided complete and proper to your son. We will happily answer any further questions or clear up any confusion. You can contact Kristina directly at (254) 224-8808.
Literally hated it I was in so much pain I was bawling my eyes out I couldn't get anyone in my room for 45 minutes the nurse had my I'v wrapped around the bed I couldn't get up I left in more pain than I walked don't get me wrong they were friendly but I will never go back it was the worst experience I've ever had in a hospital facility
Premier ER & Urgent Care has a 4.8 star rating with 2,254 reviews.
Premier ER & Urgent Care is open now. It is open 24/7.