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7010 West Adams Avenue, Temple, TX, 76502, United States
Get directionsI went the Premier ER due to severe back chronic pain that I live with each day. While waiting for my upcoming visit to the Pain Clinic, Premier ER took me right back and evaluated what they could do to help me until my upcoming MRI and next spinal injection so I could have some quality of life. The staff was so kind and concerned. I am so grateful I went to PREMIER for my needs. There were no long wait times! I was in and out in less than 1 hour!
We have had to go twice & both times had the greatest care. The facility is super clean & inviting. We got in super quick , no wait. The doctors , nurse & really all the staff were so professional. They were especially great with kids!
This place is amazing! The doctors are very personal and the staff of nurses and administrators are the sweetest! Highly recommended!!
Our 4 year old got her flu shot at PremiER today and it was a wonderful experience! I tried to schedule an appointment with her pediatrician but the clinic was booked for longer than we wanted to wait. We walked into PremiER with no appointment and were so pleased to find that there was not a wait at all! My daughter was able to watch her favorite tv show on the in-room television while she received her shot, which greatly reduced her anxiety and she loved picking a "prize" when she was done. The receptionists, nurses, and p... read more
We just had our first visit today and had the BEST experience!!! Everyone was SO SO nice, the visit was super fast, and the facility is top notch!! So glad we have this in our community!!!
We were there today and the staff was so friendly and welcoming. The service was fast and top notch!
Wow! The facility, the nurses and doctors are all top notch. They made us feel like family. And when it's late at night and your child is in pain, that is exactly what you need! Thank you!
I was just in a week ago. I called too explain too my doctor that the medication they prescribed was starting too work and literally a day after I stopped everything started swelling again in my throat. I call and explain this, asking for them too do something or even just prescribe me the same medication (zpack) so I can get rid of what I have and the lady refuses too help me. tells me I have too come back in and spend another $200 so they can prescribe me the medication again. idk about you, but not everyone has $400 too b... read more
I arrived feeling dizzy, disoriented, unable to answer simple questions. My coworkers drove me there because I couldn't drive. I also had muscle weakness. My temperature was 100.4. The doctor did some blood work to see what was going on. Meanwhile, a nurse began to put an IV in my arm and it was extremely painful. I cried because it hurt so bad. Blood was going down my arm and she began wiping it up with an alcohol and up to the area where the IV went in! That began to sting. The doctor came back and said the blood work came... read more
Business response:
Thank you for sharing your feedback and we are very sorry to hear this was your experience. A member of our Patient Advocate Department will be reaching out, if they have not already, to learn more about what happened and ways we can improve. We have a return policy in place to not cost you more money and encourage you to return if you are not feeling better. Please feel free to give us a call anytime at 254.224.8558. This is not the level of service we hold ourselves to and appreciate you giving us this opportunity to impro... read more
Premier ER & Urgent Care has a 4.8 star rating with 2,254 reviews.
Premier ER & Urgent Care is open now. It is open 24/7.