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Prime Time Window & Gutter Cleaning
- Window Washing
- Chicago, IL
About this business
Location details
1806 W. Cuyler, #3A, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
amazing service! doug and his crew made my windows sparkle and were so respectful of our home. highly recommended!
Business response:
Hi, Jeff. Thanks for taking the time to share your positive experience. We truly appreciate it!
Windows were clean, no streaks but the quoted price was less than the tech charged us. There were no problems encountered so we weren't happy about the price increase. Also, we were unaware that checks were not accepted.
The guys who cleaned my windows, Juan & Jose did a fantastic job. Polite & throe. I will be calling them to clean my gutters Once all the leaves have fallen.
Business response:
Hi, Jeanne. Thank you so much for leaving us a stellar review!
Left debris on driveway. I was told rain would wash it away. I got rid id it with the hose myself. Spent more time on sales pitch for some type of guard for leaves than cleaning. I will not use them again.
The price I was charged was not what I was quoted. The work was good. The extra fees were not. I will not be using them again
Business response:
Thank you for sharing your thoughts, Larry. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (800) 480-1360.
Incomplete work even though we paid in full. The technician came very late and didn't finish the job. I tried to call and reschedule but the second technician tried to ask my wife for more money. I tried to call the 800# to sort it out but was given the run around and never received a call back. Very lousy communication and complete lack of accountability. Will avoid this company moving forward.
Business response:
We appreciate your feedback, Dan. If you would like to discuss your experience further, don't hesitate to reach out to us at (800) 480-1360 or contact@primetimewindowcleaning.com. We would love the opportunity to resolve any issues.
Prime Time spoke with me on Tuesday and we agreed to a service call around noon on Wednesday. Roman showed up at 9:00 am! I’m not sure whose error this was, but it threw my schedule off which was so inconsiderate!
They were here for 10 minutes. They were on roof & did not use hose to clean gutters. I got the pics after they left & only one gutter looked a little wet. They should have hosed the gutters all the way around and they did not not there was not a lot of leaves everywhere but they still should’ve washed down all the gutters. I paid 152.00 and they couldn’t even even wash down the gutters..the one part the did use the hose they left all the mud inside of the hose that was on the ground. I used use last year and it was a great... read more
Business response:
Hi, Mary. We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Prime Time Window & Gutter Cleaning and would love the opportunity to improve. Please get in touch with us at (800) 480-1360!
Asked for an estimate and they said they can’t do a 2 story colonial. I told them it was a standard house but they insisted that doesn’t matter
Business response:
Thank you for sharing your thoughts, Scott. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (800) 480-1360.
Frequently asked questions about Prime Time Window & Gutter Cleaning
How is Prime Time Window & Gutter Cleaning rated?
Prime Time Window & Gutter Cleaning has a 4.3 star rating with 1,876 reviews.
When is Prime Time Window & Gutter Cleaning open?
Prime Time Window & Gutter Cleaning is open now. It will close at 8:00 p.m.