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Purchasing Power, LLC
- Atlanta, GA
About this business
Location details
2727 Paces Ferry Road SE, Building 2, Suite 1200, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have been dealing with this company for over 4 years now (and spent at least 10k or better with them)through my company. For the pass year in a half my spending limit has continued to go down even though I have been making more money. The last I checked, when you make more money your spending limit is supposed to go up. that has not been the case for me. In the beginning, I loved this company. But somewhere down the line something with u guys have changed. It has not been for the better.
Business response:
HI David, We would like to look further into your spending limit concern. Please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
This app is awful! Everything is unreasonably overpriced! No thanks, uninstalling..
Business response:
Hi Meagan, Our price point may be higher than traditional retail since while you receive the product upfront, we provide the option to pay for it over time or else immediately at the same price. This allows our customers to pay over time for the products they need with no escalating fees or credit checks.
Won't let me log in..1st it was telling me to reset password..After I reset password now it says password invalid..I've never had problems with this app in the 2yrs I've been using it until now!!!
Business response:
We can see how this is frustrating and would like to offer some assistance. If you are still experiencing this issue, please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
2nd time leaving a review the first one you got the same auto response everyone else seems to get. I've been trying for two weeks now to place an order and I simply cannot, if you have a prepaid phone or month to month like at&t, sprint, metro, t-mobile you can't use this site every time you call them or use their live chat they will tell you 24-48 hours and then today I finally got someone on the phone again and they told me they could pass it to a manager but it would take 30-45 days ! Avoid!!
Business response:
Hi Kevin, We responded to your previous post on 10/20 but we have not received a response via the email we provided. Any phone number can be validated no matter the carrier or if it's a contract or prepaid number. Please email us at CareTeam@purchasingpower.com for further assistance.
If I could give this site a 0 then I would. BEWARE !! IF you have a prepaid phone service ex: Metro PCS, SPRINT, AT&T, T-MOBILE Etc... You cannot use the site it will flag error messages and will not let you check out , I have been trying for OVER a week now to get 1 item and check out and the response from them is always the same please wait 24-48 hours and try again or tech issues......... Meanwhile they have all my personal information and employment info simple advice avoid this site.
Business response:
Hi Kevin, Thank you for your review. Any phone number can be validated no matter the carrier or if it's a contract or prepaid number. Please email us at CareTeam@purchasingpower.com for further assistance.
I can't find my company tg lee and sign up. It won't let me
Business response:
Hi Rauni, Purchasing Power is exclusively available to employees of companies who offer it as an employee benefit, members of organizations who offer it as a member benefit, and federal employees. . If you would, please share this link https://www.purchasingpower.com/employers with your HR Department.
Every time I tried to customer service it keeps sending me to home screen, and also I tried to check my spending limit and the same message keeps coming up .
Business response:
Hi Brian, We were experiencing technical issues yesterday. We apologize for the inconvenience. If you are still experiencing the same concern, please email us with your phone number or email at CareTeam@purchasingpower.com.
It was great while making the payments but I paid my balance in full and my check is still being deducted. Why??
Business response:
Hi Az, Thank you for purchasing with us. It normally takes 1-2 pay cycles for the payments to stop once an order has been paid off. If you need additional assistance, please email us at Careteam@purchasingpower.com.
i enjoy geting stuff through them. never had a problem . i like them. Until now. I bought a living room suite from them and the thread started coming out now i have to sew up large areas of the sofa and loveseat. I feel like it was a manufacturer problem. But I called and the did not agree. So i have a living room set that was not any good. I have not had it a year. I wish i could get a refund . and take that money toward a new set. I sent a email to the care team and no one responed back to me.
Business response:
Hi Denise, Thanks for being a loyal customer! We would like to see how we can assist with the living room set. please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
Frequently asked questions about Purchasing Power, LLC
How is Purchasing Power, LLC rated?
Purchasing Power, LLC has a 3.9 star rating with 5,790 reviews.
When is Purchasing Power, LLC open?
Purchasing Power, LLC is closed now. It will open tomorrow at 8:00 a.m.