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2727 Paces Ferry Road SE, Building 2, Suite 1200, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Payment problems!!! Payments are taken out promptly, but will not show your balance being changed until it's almost time for the next payroll deduction. Then when it show up it's not the correct balance. Is there interest being charged to us and we're not aware about it? The option to buy and pay over time is okay, but not when your balance is always off!!!!
Ridiculously Expensive! You'd be better off putting any one of the items on a credit card and paying the interest. Or getting 0% financing through a store that sells the same items. Don't waste your money!
Business response:
Hi Nathan, Thanks your review.Purchasing Power is typically more expensive than some other retail outlets. However, we offer employees transparent pricing and the convenience of paying over time for items they need and want without any money down. Paying with cash is always the best route but when doing so isn't an option, we're here for you.
Absolutely Terrible. For some reason after I changed my phone number on my account (which they can see I updated) they are forcing me to do a security update. I enter my current phone number and it would not let me enter my account information to check my payments made on the account. I called and they told me it's nothing they can do and I would have to use a totally different phone number or get a new phone number. I feel like this is a scam and they will continue taking money out of my pay.
Business response:
We apologize that your are having issue with the phone validation process. Due to security reasons we had to update our validation process. If you are still experiencing this issue, please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
love this app, quick & easy. Except, updates take forever.
Over priced and not enough of a selection.
Business response:
Thanks for stopping by to post your review. Purchasing Power is typically more expensive than some other retail outlets. However, we offer deserving employees transparent pricing and the convenience of paying over time for items they need and want. Paying with cash is always the best route but when doing so isn't an option, we're here for you.
I ordered an Xbox one x bundle pack on 6/24/19 and still haven't received my order yet, come to find out they cancelled it
Business response:
HI King. We definitely want you receive your Xbox Bundle!. Let us help. Please email CareTeam@purchasingpower.com with your email or phone# associated with your account.
How long does it take to install or update this app? It seems like forever. Unacceptable been trying for about 2 hours and still nothing. It just keeps saying downloading. Ridiculous
Business response:
We can see how this is frustrating and would like to offer some assistance. If you are still experiencing this issue, please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
I've never had a problem with products ordered, nor with customer service
App is functional. I had no problems last year with them. Ordered and recieved my items, and deductions were taken. Perfect. Lately tho I have had several payments not post to my purchase power acct. They def took them out of my paycheck. Customer service is basic, goes by the same script. Need to wait 14 days. Ok 14 days go by. Still nothing. Oh we will look into that, so we need to wait additional 3 full business days. Really unhappy and getting irritated. #update issue still not resolved 😣
Business response:
Hi Jashel, We want to look into why your payments haven't posted to your account. We can see how this is frustrating and would like to offer some assistance. Please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
Purchasing Power, LLC has a 3.9 star rating with 5,805 reviews.
Purchasing Power, LLC is closed now. It will open tomorrow at 8:00 a.m.