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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
Location details
9300 United Dr, Ste 180, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The refinance was easy but.... The overall process was easy enough. The approval was quick and I was able to reduce my interest rate by about 3%. The agent I worked with definitely seemed disinterested. I was just another number in his queue, which I guess is fine since the end result was the same. It just wasn't great customer service.
They helped me refinance my car!. They made it super easy to get through. I was approved in a reasonable amount of time, and they helped with everything. Really super easy process!
Really smooth process until you’re approved l. They kind of went silent but my loan officer went sick. I haven’t transferred a loan before so I had no idea what was next or if I was supposed to do something... when I called the customer service rep was so kind and explained I had everything there and to check emails for any next steps and they’d reach out to me when it was complete! i have to say it’s awesome to call and get such nice people who welcome ignorance from a rookie! A plus plus for these guys!
it was an easy process and good customer very good customer service
Agent helped put a huge effort to help.. The agent who helped me put a huge effort to make sure I was helped and satisfied. I also got a very low APR rate so it cut my loan I had in half!
It took time to understand the process. They went silent for a little bit which made me nervous because I’ve never transferred a loan before. But when I called they were so nice and apologetic my loan officer had gotten ill. They Gave me all the information I needed explained everything would come in my email the paperwork process was a breeze sending it in was perfect the only confusion on my part was the insurance being switched over but once they explain that to me it was simple there’s no book on this but they didn’t mak... read more
it was an easy process and good customer very easy and very good customer service
Saved on the payment and rate.... The overall process was very good and did not take long to get everything complete. Saved on my monthy payment and lowered my rate.
Fast and easy process.. Angel was great to work with.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.9 star rating with 12,625 reviews.
When is RateGenius open?
RateGenius is closed now. It will open tomorrow at 7:00 a.m.