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Relax The Back

4.9

About this business

Location details

1646 Clarkson Rd, Chesterfield, MO, 63017, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.9165 reviews
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Patricia C.'s profile image
Patricia C. 
8 months ago

My chair was late coming in, and I wasn’t aware of the delay until I just stopped by the store to check the status. We got that straightened out, and then the chair came in damaged. This third try was good, and when I picked it up, they had assembled it for me, which was a very nice surprise. And, I do love the chair! 

Business response:

Thank you for your wonderful feedback. We are glad to hear that you love the chair. We understand that your office chair took longer to get here than we had hoped. We will strive to do better. 

Kathryn F.'s profile image
Kathryn F. 
8 months ago

Lisa was wonderful , informative responsive. She was so pleasant and made everything es 

Business response:

Thank you for sharing your experience with us. 

Kathleen And Mike E.'s profile image
Kathleen And Mike E. 
8 months ago

Great everyone we encountered were so helpful and spent an adequate amount of time with us We returned and bought a recliner/lift chair It is used and loved every day! Thank you again Relax the back. Mike and Kathy Evans 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you are enjoying your chair every day. 

Patti L.'s profile image
Patti L. 
8 months ago

I had a problem with a heat wrap and relax the back promptly gave me a replacement. Thank you. 

Business response:

Thank you for taking the time to share your experience with us. We're glad we could promptly assist you with the heat wrap issue. 

Dave T.'s profile image
Dave T. 
8 months ago

Scott was very friendly and helpful. Have not said yes yet, but leaning in that direction. 

Business response:

We are happy to hear about your positive experience with Scott. Thank you for considering us. We are here to help! 

Edmund C.'s profile image
Edmund C. 
9 months ago

Attractive store with everything you might need to help you "Relax your Back", even if you didn't know you needed it! Our Sales Rep (sorry I forgot her name) was lovely, helpful, and knowledgeable. 

Business response:

We're grateful for your kind words and are delighted to hear about your positive experience at Relax The Back. Thank you for sharing your feedback! 

Herb H.'s profile image
Herb H. 
9 months ago

Scott was very helpful in helping us make our decision on the bed we purchased. Friendly staff 

Business response:

Thank you for your review, Herb. We greatly appreciate your feedback and are glad Scott was able to assist you in choosing the right mattress. 

Stephen E.'s profile image
Stephen E. 
9 months ago

It's been about a month now. The white glove service went very well! I love the Human Touch Gravis ZG Chair! Works very well! I love the mobile app, as it has additional features not on the remote. I'm still waiting for my extended warranty info, but other than that I'm completely satisfied! 

Business response:

We are thrilled to hear that you are enjoying the Human Touch Gravis ZG Chair and the mobile app features! You will be seeing your extended warranty information shortly. 

John P.'s profile image
John P. 
9 months ago

Sales person was extremely knowledgeable a d the pillow that I bought solved my neck pain. 

Business response:

We're happy to hear that the pillow solved your neck pain. Thank you for sharing your experience with us. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 165 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.