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Relax The Back
- Furniture Stores
- Chesterfield, MO
About this business
Location details
1646 Clarkson Rd, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
We were in need of a new mattress and chose Relax the Back due to the many positive reviews. My expectations were high and they were exceeded. Scott was absolutely excellent. He listened and then explained what options were available based on our needs. He followed up immediately with a few additional questions we had. Scott was a true professional and your store is fortunate to have him on board. We are confident we made a good choice.
Business response:
We're honored to have exceeded your expectations at Relax The Back. Scott truly appreciates your kind words and we're glad you found the perfect mattress for your needs. Thank you for choosing us!
Excellent Timely Professional Problem solved
Business response:
Thanks for your excellent review, Denise! We are privileged to have been able to provide you with a timely and professional solution.
Lisa was patient and professional during our three visits. Her knowledge and experience was key to our decision process.
Business response:
We love hearing about your positive experience with Lisa. Thank you for sharing your feedback with us.
Worked with both Tara and Lisa. Both were knowledgeable, patient and very helpful. Very positive experience.
Business response:
Thank you for sharing your feedback! It was great to meet you. We’re glad we could help!
Very informative! I tested out some of the equipment and was impressed with everything and the level of attention and concern. The saleswoman was extremely knowledgeable and helpful.
Business response:
Thank you for your positive feedback, Amy! We are glad you found Lisa knowledgeable and helpful.
Scott was very knowledgeable and very helpful in helping me purchase two chairs. Scott had also helped me a few years ago when I purchased my first Freedom Chair. I would recommend Scott and the Relax the Back store to anyone.
Business response:
Thanks for your recommendation! We're glad to hear that Scott was able to assist you with your chair purchases.
They were very nice and the man was extremely helpful and informative. You get to try the things out before you buy.
Business response:
We're happy to hear that you found Scott helpful and informative. Thank you for your feedback!
It took a lot longer than what I expected after spending $4000 for a chair. I do love the chair, but I think there needs to be better communication between the manufacturer and the sales people and there should be a way to prioritize folks that want their chairs Sooner
Business response:
We are happy to hear that you love your chair. I’m sorry to hear you were not satisfied with how long it took to receive your chair. Custom recliners can take awhile to manufacture. I apologize that our communication didn’t meet your expectations. We strive for excellent customer experience. Thank you for your feedback.
We needed a lumbar support pillow for driving and at home and the sales rep showed us the self-inflating pillow, which after trying, was exactly what my husband needed. We bought two - one for at home, one for the car. The sales rep also took time to explain the features of an inversion table and let my husband try it. Great service.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 165 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open at 10:00 a.m.