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Relax The Back
- Furniture Stores
- Chesterfield, MO
About this business
Location details
1646 Clarkson Rd, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
It took a lot longer than what I expected after spending $4000 for a chair. I do love the chair, but I think there needs to be better communication between the manufacturer and the sales people and there should be a way to prioritize folks that want their chairs Sooner
Business response:
We are happy to hear that you love your chair. I’m sorry to hear you were not satisfied with how long it took to receive your chair. Custom recliners can take awhile to manufacture. I apologize that our communication didn’t meet your expectations. We strive for excellent customer experience. Thank you for your feedback.
We needed a lumbar support pillow for driving and at home and the sales rep showed us the self-inflating pillow, which after trying, was exactly what my husband needed. We bought two - one for at home, one for the car. The sales rep also took time to explain the features of an inversion table and let my husband try it. Great service.
Have had two versions of Human Touch Chairs. Manual and too big. Searched for PC 600 and was very lucky to reach Lisa Holsten @ Chesterfield Mo store. All because of her excellent customer service and product knowledge we purchased 2 PC 600 Supreme motorized chairs via phone. Products delivered and efficiently set up and installed.
Business response:
Thank you for sharing your experience with us, Mary Jo. We are thrilled to hear that Lisa provided excellent customer service and helped you find the right chairs for you. We appreciate you giving us the opportunity to assist in your purchase. Thank you for your continued support of Relax The Back.
We are getting older and were shopping for a lift assist chair. We met the store director Scott Cernich who was most helpful. looking forward to receiving our new chair. We are also interested in another item they carry mattress with an adjustable bases.
Business response:
We're very happy to hear about your positive experience with Scott and our lift chair. We look forward to helping you with your mattress and adjustable base as well. Thank you for sharing your feedback!
Fast and friendly! Thx
Business response:
We're glad to hear you had a positive experience, John! If you ever need anything else, feel free to give us a call at (636) 728-0808.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 167 reviews.
When is Relax The Back open?
Relax The Back is open now. It will close at 7:00 p.m.