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Relax The Back

4.8

About this business

Location details

4435 Park Rd, Ste 100, Charlotte, NC, 28209, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.8173 reviews
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Tony N.'s profile image
Tony N. 

Verified by Relax The Back

7 years ago

Great customer service. 

Business response:

Thank you Tony! we hoke we can help you again. Steve Kaplan, owner. 

Mark L.'s profile image
Mark L. 

Verified by Relax The Back

7 years ago

Steve guided me to exactly the chair and desk that are optimal for me. The products are superior as is the customer support. 

Business response:

Mark, Thank you for the review. I hope your new adjustable desk is helping your time at work be more priductive. Steve Kaplan, Owner Relax the Back Charlotte 

Christie D.'s profile image
Christie D. 

Verified by Relax The Back

7 years ago

Very knowledgeable and attentive. I felt like I received great customer service and individualized product selections. 

James B.'s profile image
James B. 

Verified by Relax The Back

7 years ago

I have used one of the Zero gravity chairs for years and finally this year I replaced it with an updated mode. With my back issues, it is the only chair that I can sit comfortably in for any length of time. This store provided friendly and timely delivery and setup for my replacement chair. I would recommend them to anyone. 

Business response:

Hi James, I am really glad you like your new recliner. I appreciate your favorable review of the chair and our store. I know it's' Your Chair, but I hope Dawn gets to sit in it sometimes. Thanks again, Steve Kaplan owner 

Jim L.'s profile image
Jim L. 

Verified by Relax The Back

7 years ago

Received good customer service and advice on back/foot pain but careful to confirm equipment helps the particular problem as determined by the doctor. 

Business response:

Thank you, Jim. We appreciate your comments and happy to hear your doctor approved the use of our products. Steve Kaplan owner, Relax the Back Charlotte 

Charles L.'s profile image
Charles L. 

Verified by Relax The Back

7 years ago

Steve’s knowledge and great customer service made the visit enjoyable 

Business response:

Thank you, Charles. I am always glad to be a service. Steve Kaplan, owner Relax the Back Charlotte 

James K.'s profile image
James K. 

Verified by Relax The Back

7 years ago

This is my second Relax the Back executive chair, and I couldn't be happier with it. I spend a ton of time in front of the computer and the folks at Relax the Back did a tremendous job of setting the chair up to maximize comfort and posture. The chairs aren't cheap, but worth every penny! 

Business response:

James, We are really glad you like our office chairs. When customers return for their second chair it speaks volumes for how well we can help all who spend lots of time in front of a computer. We look forward to helping you again. Enjoy the chair. Steve Kaplan owner 

Jan B.'s profile image
Jan B. 

Verified by Relax The Back

7 years ago

Great customer service. Really cared about my comfort. 

Business response:

Hi Jan, We are glad we were able to help you to be more comfortable. Please let us know how you are doing. Steve Kaplan 

Gail M.'s profile image
Gail M. 

Verified by Relax The Back

7 years ago

Steve and Ron are awesome. they really care about their customers. been doing business with them almost 20 years!! 

Business response:

Gail, Thank you so much for your kind words. We have the pleasure of helping you again with a new mattress. We look forward to taking care of you and your family for years to come. Warmest regards, Steve Kaplan, owner Relax the Back Charlotte 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 173 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.