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4435 Park Rd, Ste 100, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Verified by Relax The Back
Ron and Steve are knowledgeable and very patient. Highly recommend. JD
Business response:
Jacques, It was our pleasure helping you with your recliner. We take the time you need to make sure you make the best decision for your needs. Enjoy your new recliner! Regards, Steve Kaplan
Verified by Relax The Back
I received excellent customer service at the Park Rd store. I went in with a specific purpose, was treated with patience, they listened to my needs and led me to the chair I decided on. I came in several times to re-check my selection, not wanting to make the same mistake previously made, a hasty decision. I never felt rushed or was in any way pressured. I am very happy with the choice I made.and would not hesitate to go back for future needs.
Business response:
Deems, It has been our pleasure to help you in every way to make the best descision for you. Our customer's needs are the most important in helping them make the right decision for the best products for them. I hope youm are enjoying your new recliner. Steve Kaplan, owner Relax the Back Charlotte.
Verified by Relax The Back
Great service especially if you have a particular issue that you need help with deciding what product/s work the best.
Business response:
Thank you Sandy. We do our best to understand your issues and make the best choices to help you. Steve Kaplan, owner Relax the Back Charlotte
Verified by Relax The Back
The associate was very helpful and knowledgeable
Business response:
Alex, We have training in many products to help our clients make the best choices for their needs. I m happy we were able to help you. Steve Kaplan Relax the Back Charlotte
Verified by Relax The Back
Great Customer service !!
Business response:
Jeff, Thank you for taking the time to post your review. We try hard to help each customer find the right product to help with their issue. Thanks for your business. Steve Kaplan owner Relax the Back Charlotte
Verified by Relax The Back
Always great customer service.
Business response:
Steve, Thank you for taking the time to send in this review. We hope we can give the best service to all that come in our store. Steve Kaplan, owner
Verified by Relax The Back
Great service. Who can go wrong with Steve, the owner.
Business response:
Thank you , Ken. I hope the car seating support has improved your comfort. Steve Kaplan, owner
Verified by Relax The Back
Very pleasant and informative. The mattress I purchased from them is ever better than I expected!
Business response:
Tom, Ron and I appreciate you allowing us to help you sleep more comfortably. adjustable beds make life so much better. Thank you for your kind words and look forward to helping you again. Steve Kaplan, owner
Verified by Relax The Back
We love our chairs! Steve was great to work with and we will be back when we need a bed or other 'back friendly' items!
Business response:
Amy, I am glad you and Reid are enjoying your recliners. It is my pleasure to have helped you with your back care needs. Steve Kaplan, owner
Relax The Back has a 4.8 star rating with 173 reviews.
Relax The Back is closed now. It will open at 10:00 a.m.