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Relax The Back

4.8

About this business

Location details

4435 Park Rd, Ste 100, Charlotte, NC, 28209, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.8173 reviews
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Jacques D.'s profile image
Jacques D. 

Verified by Relax The Back

6 years ago

Ron and Steve are knowledgeable and very patient. Highly recommend. JD 

Business response:

Jacques, It was our pleasure helping you with your recliner. We take the time you need to make sure you make the best decision for your needs. Enjoy your new recliner! Regards, Steve Kaplan 

Deems E.'s profile image
Deems E. 

Verified by Relax The Back

6 years ago

I received excellent customer service at the Park Rd store. I went in with a specific purpose, was treated with patience, they listened to my needs and led me to the chair I decided on. I came in several times to re-check my selection, not wanting to make the same mistake previously made, a hasty decision. I never felt rushed or was in any way pressured. I am very happy with the choice I made.and would not hesitate to go back for future needs. 

Business response:

Deems, It has been our pleasure to help you in every way to make the best descision for you. Our customer's needs are the most important in helping them make the right decision for the best products for them. I hope youm are enjoying your new recliner. Steve Kaplan, owner Relax the Back Charlotte. 

Sandy C.'s profile image
Sandy C. 

Verified by Relax The Back

7 years ago

Great service especially if you have a particular issue that you need help with deciding what product/s work the best. 

Business response:

Thank you Sandy. We do our best to understand your issues and make the best choices to help you. Steve Kaplan, owner Relax the Back Charlotte 

Alex S.'s profile image
Alex S. 

Verified by Relax The Back

7 years ago

The associate was very helpful and knowledgeable 

Business response:

Alex, We have training in many products to help our clients make the best choices for their needs. I m happy we were able to help you. Steve Kaplan Relax the Back Charlotte 

Jeff B.'s profile image
Jeff B. 

Verified by Relax The Back

7 years ago

Great Customer service !! 

Business response:

Jeff, Thank you for taking the time to post your review. We try hard to help each customer find the right product to help with their issue. Thanks for your business. Steve Kaplan owner Relax the Back Charlotte 

Steve C.'s profile image
Steve C. 

Verified by Relax The Back

7 years ago

Always great customer service. 

Business response:

Steve, Thank you for taking the time to send in this review. We hope we can give the best service to all that come in our store. Steve Kaplan, owner 

Ken J.'s profile image
Ken J. 

Verified by Relax The Back

7 years ago

Great service. Who can go wrong with Steve, the owner. 

Business response:

Thank you , Ken. I hope the car seating support has improved your comfort. Steve Kaplan, owner 

Tom P.'s profile image
Tom P. 

Verified by Relax The Back

7 years ago

Very pleasant and informative. The mattress I purchased from them is ever better than I expected! 

Business response:

Tom, Ron and I appreciate you allowing us to help you sleep more comfortably. adjustable beds make life so much better. Thank you for your kind words and look forward to helping you again. Steve Kaplan, owner 

Amy C.'s profile image
Amy C. 

Verified by Relax The Back

7 years ago

We love our chairs! Steve was great to work with and we will be back when we need a bed or other 'back friendly' items! 

Business response:

Amy, I am glad you and Reid are enjoying your recliners. It is my pleasure to have helped you with your back care needs. Steve Kaplan, owner 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 173 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.