Relax The Back's cover image

This profile has been claimed by the business owner or representative.

Relax The Back

4.8

About this business

Location details

13619 S Dixie Hwy, Ste 129, Miami, FL, 33176, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8513 reviews
Select a rating
Irene M.'s profile image
Irene M. 

Verified by Relax The Back

6 years ago

Knowledgeable customer service in showroom. Delivery men - Juan and Ron - were prompt and efficient. 

Business response:

Dear Irene - Thank you for your review and the 5 stars! We appreciate the opportunity to serve you and wanted to say thank you for your business. I will be sure to pass on your compliments to our delivery team, they are often the unsung heroes! If there's anything else we can do, please be sure to let us know. Thanks for shopping with Relax The Back. Kindest regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net 

Hortensia H.'s profile image
Hortensia H. 

Verified by Relax The Back

6 years ago

Christina from the Falls Store has been consistently extraordinary she has helped me find again the appropriate adjustable bed for my 92 year Mom. Moreover the installer that canoe last month (Juan I believe) made me feel that Relax the back beds were the right choice. Last but not least everyone has been consistent no fail points , no need to follow up, all went smoothly without a hitch. Cristina THANKS my Mim got hey bed before Thanksgiving making her breathing and sleeping better. Congratulations and Many Bl... read more

Business response:

Dear Hortensia - Thank you for your 5 star review and I am so glad we could earn your business and kind words and am happy we able to get your mom the right bed ! I will be sure to pass your compliment on to Christina and Juan. If there is anything we can do for you in the future please don't hesitate to visit our store or reach out directly. Warm Regards, Dan Peterson Relax The Back - Sales danielp@relaxtheback.net 

Susana A.'s profile image
Susana A. 

Verified by Relax The Back

6 years ago

Friendly and helpful. 

Business response:

Dear Susana - Thank you for your review and the 5 stars! We appreciate the opportunity to serve you and wanted to say thank you for your business. If there's anything else we can do, please be sure to let us know. Thanks for shopping with Relax The Back. Kindest regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net 

Hardy K.'s profile image
Hardy K. 

Verified by Relax The Back

6 years ago

Have not received our merchandise 

Business response:

Dear Hardy - Thank you for your review! I wanted to check in with you to ensure that you have received your merchandise at this time. Please feel free to reach out directly to me at my email address below if there is anything I can do for you. Thanks for shopping with Relax The Back. Kindest regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net 

Summer L.'s profile image
Summer L. 

Verified by Relax The Back

6 years ago

Amazing service!! Juan and Carlos are very sweet and generous. They provided me with a lot of information about back support. Definitely recommend coming here!! 

Business response:

Dear Summer - Thank you for your 5 star review and I am so glad we could earn your business and kind words! I will be sure to pass your compliment on to Juan. and Carlos. If there is anything we can do for you in the future please don't hesitate to visit our store or reach out directly. Warm Regards, Dan Peterson Relax The Back - Sales danielp@relaxtheback.net 

Ivan A.'s profile image
Ivan A. 

Verified by Relax The Back

6 years ago

I love my chair, Cesar was amazing answered all my questions and made it easy for me to make a purchase. Everyone needs a chair like this. 

Business response:

Dear Ivan - Thank you so much for your 5 star review and kind words. We greatly appreciate your business!! If there's anything we can ever do for you in the future please don't hesitate to visit our store or reach out directly via phone or email. Warmest Regards, Dan Peterson Relax The Back danielp@relaxtheback.net 

Marcelo C.'s profile image
Marcelo C. 

Verified by Relax The Back

6 years ago

Great store and fantastic crew! 

Business response:

Dear Marcelo - Thank you so much for your 5 star review and kind words. We greatly appreciate your business and I will be sure to pass along your compliments to the team! If there's anything we can ever do for you in the future please don't hesitate to visit our store or reach out directly via phone or email. Warmest Regards, Dan Peterson Relax The Back danielp@relaxtheback.net 

Christine K.'s profile image
Christine K. 

Verified by Relax The Back

6 years ago

I bought a very nice chair for my elderly mother. I was treated very well at the Miami store in Pinecrest where they were able to get the color I wanted and a box so I could take it up to Jacksonville unharmed. I would recommend this store and it's employees without reservation! 

Business response:

Dear Christine - Thank you so much for your 5 star review and kind words. We greatly appreciate your business!! If there's anything we can ever do for you in the future please don't hesitate to visit our store or reach out directly via phone or email. Warmest Regards, Dan Peterson Relax The Back danielp@relaxtheback.net 

Elda G.'s profile image
Elda G. 

Verified by Relax The Back

6 years ago

I had the best experience purchasing my matrees thanks to Juan Gallo, a gentleman with great knowledge about the product and amazing bedside manners 

Business response:

Dear Elda - Thank you so much for your 5 star review and kind words. We greatly appreciate your business and I will be sure to pass along your compliments to Juan! If there's anything we can ever do for you in the future please don't hesitate to visit our store or reach out directly via phone or email. Warmest Regards, Dan Peterson Relax The Back danielp@relaxtheback.net 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 513 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.