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Relax The Back

4.8

About this business

Location details

13619 S Dixie Hwy, Ste 129, Miami, FL, 33176, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8513 reviews
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Juan B.'s profile image
Juan B. 

Verified by Relax The Back

5 years ago

Great customer service begins with listening. I was serviced by Carlos. He listened to my issues, aches, needs, etc and worked with me through various office chair models, adjusting each one to my body until we found the right chair that met all my needs. Carlos is a top notch pro with exceptional product knowledge. I'm now working from home and sit much longer than I used to. My XChair is just awesome! 

Business response:

Dear Juan - Thank you for the 5 star review and compliments, your business is much appreciated and I am glad we could exceed your expectations! I will be sure to pass along your compliments to Carlos as I am sure he will appreciate knowing he was able to provide you with a great experience. If there is anything we can do for you in the future please don't hesitate to reach out directly or visit the store. Regards, Dan Peterson Relax The Back - Sales danielp@relaxtheback.net 

Mike L.'s profile image
Mike L. 

Verified by Relax The Back

5 years ago

Great service and convenient 

Business response:

Dear Mike - Thank you for the 5 star review and compliments, your business is much appreciated and I am glad we could exceed your expectations! If there is anything we can do for you in the future please don't hesitate to reach out directly or visit the store. Regards, Dan Peterson Relax The Back - Sales danielp@relaxtheback.net 

Elizabeth R.'s profile image
Elizabeth R. 

Verified by Relax The Back

5 years ago

Juan is a very patient person who provides excellent customer service. 

Business response:

Dear Elizabeth - Thank you for the 5 star review and compliments, your business is much appreciated and I am glad we could exceed your expectations! I will be sure to pass along your compliments to Juan as I am sure he will appreciate knowing he was able to provide you with a great experience. If there is anything we can do for you in the future please don't hesitate to reach out directly or visit the store. Regards, Dan Peterson Relax The Back - Sales danielp@relaxtheback.net 

Helen J.'s profile image
Helen J. 

Verified by Relax The Back

5 years ago

VERY GOOD SERVICE, ON TIME AND WELL EXECUTED 

Business response:

Dear Helen - Thank you for the 5 star review and compliments, your business is much appreciated and I am glad we could exceed your expectations! If there is anything we can do for you in the future please don't hesitate to reach out directly or visit the store. Regards, Dan Peterson Relax The Back - Sales danielp@relaxtheback.net 

Regina W.'s profile image
Regina W. 

Verified by Relax The Back

5 years ago

Just before the pandemic started my husband had a total tear of his ACL. Days away from surgery we went into the store looking for the adjustable tempurpedic split king bed. Joselin and the manager, Mike were beyond helpful. They knew exactly what features would help him the most with his recovery and did everything they could to give us the best product with the best competitive pricing available anywhere. Somehow they even managed to deliver and set up the beds the day before the surgery. Jos worked for several weeks try... read more

Business response:

Dear Regina - Thank you for the 5 star review and compliments, your business is much appreciated and I am glad we could exceed your expectations! I will be sure to pass along your compliments to the team as I am sure they will appreciate knowing they were able to provide you with a great experience. If there is anything we can do for you in the future please don't hesitate to reach out directly or visit the store. Regards, Dan Peterson Relax The Back - Sales danielp@relaxtheback.net 

Belinda R.'s profile image
Belinda R. 

Verified by Relax The Back

5 years ago

Amazing customer service. Michael is very knowledgeable about the products and ergonomics. 

Business response:

Dear Belinda - Thank you for your 5 star review and compliment! If there is anything we can do for you in the future please don't hesitate to visit the store or reach out directly. Regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net 

Carola M.'s profile image
Carola M. 

Verified by Relax The Back

5 years ago

Great service and recommendation. I bought the chair and I love it. Delivery was really good and professional. Thank You 

Business response:

Dear Carola - Thank you for your 5 star review and compliment! If there is anything we can do for you in the future please don't hesitate to visit the store or reach out directly. Regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net 

Stefanie M.'s profile image
Stefanie M. 

Verified by Relax The Back

5 years ago

Speedy service. Records up to date 

Business response:

Dear Stefanie - Thank you for your 5 star review and compliment! If there is anything we can do for you in the future please don't hesitate to visit the store or reach out directly. Regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net 

Barbara B.'s profile image
Barbara B. 

Verified by Relax The Back

5 years ago

Juan is an extraordinary salesman. No pressure, clearly explains all alternatives. He is extremely knowledgeable about the various recliners. A pleasure to do business with. 

Business response:

Dear Barbara - Thank you for your 5 star review and compliment! I will be sure and pass along your compliment to Juan! If there is anything we can do for you in the future please don't hesitate to visit the store or reach out directly. Regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 513 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.