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Relax The Back
- Furniture Stores
- Miami, FL
About this business
Location details
13619 S Dixie Hwy, Ste 129, Miami, FL, 33176, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
Maria was so kind and patient. What an amazing shopping experience. She was so thoughtful she took time from her day to mail a wonderful note wishing me well after surgery. Best shopping experience.
Business response:
Dear Adonis - Thank you so much for your 5 star review! Maria is indeed one of our best and we are so glad we could provide you with a great shopping experience! I will be sure to pass along your compliment to her. If there is anything we can ever do for you now or in the future, don't hesitate to visit our store or reach out directly! Warmest Regards, Dan Peterson Relax The Back - Sales danielp@relaxtheback.net
Verified by Relax The Back
Fantastic energy, very welcoming, friendly and knowledgable. The chairs are awesome may have to stop in to say hello whenever I’m in the area.
Business response:
Dear Asia - Thank you for the 5 star review! We certainly appreciate your business! If there is anything we can do for you in the future please don't hesitate to visit the store or reach out directly. Warm Regards, Dan Peterson Relax The Back - Sales Team danielp@relaxtheback.net
Verified by Relax The Back
I am out of town and visit this location often. I have always had good customer service; However this time I was been exception from Carlos. I will be returning for a chair....
Business response:
Dear Ildes - Thank you for the 5 star review! We certainly appreciate your business and I am glad Carlos was able to help you! I will be certain to pass along your compliment to him! When you are ready for that chair or If there is anything we can do for you in the future please don't hesitate to visit the store or reach out directly. Warm Regards, Dan Peterson Relax The Back - Sales Team danielp@relaxtheback.net
Verified by Relax The Back
My husband and I purchased a TEMPER-ProAdapt Medium Firm mattress with an adjustable base in February. My initial contact with the store was via telephone and I had the pleasure of speaking to Mike. I asked him a few brief questions and I was amazed at his knowledgeable, detailed responses and the questions he asked me regarding our sleep styles and any health concerns we had (we certainly didn't experience this at the other mattress stores that we visited). He ended the conversation with no pressure to buy and encouraged me... read more
Business response:
Dear Annie - Thank you for the 5 star review! We certainly appreciate your business and I am glad Mike was able to get you the right mattress for you and especially appreciative of the compliment to the delivery team (they often are the overlooked link in the process)! I will be certain to pass along your compliment to Mike and the delivery team! If there is anything we can do for you in the future please don't hesitate to visit the store or reach out directly. Warm Regards, Dan Peterson Relax The Back - Sales Team ... read more
Verified by Relax The Back
I was overwhelmed by the professionalism and knowledge at hand from Joselin V. and the rest of the staff at this store. Doesn't everyone wish to have a similar accommodating experience from every salesperson? Thanks much for enlightening me with the merchandise at the store. Highly recommended...and i'm the type to make reviews!!!
Verified by Relax The Back
juan and ron were amazing and unbelievably professional ! mike was a wonderful help to my mom and dad and we want to commend all three of these men
Business response:
Dear Judith - Thank you for your 5 star review and compliment! I am glad we were able to meet your needs and I will be sure to pass along your compliment to Mike, Juan and Ron... they will be thrilled to hear. If there is anything we can do for you in the future don't hesitate to visit the store or reach out directly. Warm Regards, Dan Peterson Relax The Back - Sales Team danielp@relaxtheback.net
Verified by Relax The Back
This is a great store. The sales people are knowledgeable and friendly and the quality of their products are excellent. I know you can find some of these items elsewhere but you won’t get the level of help that is provided at the Coral Gables store.
Business response:
Dear Peckins- Thank you for your 5 star review! Very happy we were able to meet your needs and provide the level of customers service that we strive for but unfortunately isn't common today! I will pass your compliments on to the team. If there is anything we can do for you in the future don't hesitate to visit the store or reach out directly. Warm Regards, Dan Peterson Relax The Back - Sales Team danielp@relaxtheback.net
Verified by Relax The Back
the staff was extremely helpful and very knowledgeable
Business response:
Dear M.D.- Thank you for your 5 star review! Very happy we were able to meet your needs and provide the level of customers service that we strive for! I am happy to pass your compliments on to the team as they always enjoy hearing about their efforts from customers. If there is anything we can do for you in the future don't hesitate to visit the store or reach out directly. Warm Regards, Dan Peterson Relax The Back - Sales Team danielp@relaxtheback.net
Verified by Relax The Back
Great Experience. A company sells products because it has a good product and a good salesperson to sell it. We got a chair the solved a problem and is a good chair. We had a great salesperson in Mike Urueta. He identified the problem and found the product - and worked with us. Today was a good day at Relax the Back in South Dade.
Business response:
Dear Robert - Thank you for your 5 star review! We certainly appreciate your business and I will be sure to pass along your compliment to Mike! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Dan Peterson Relax The Back - sales danielp@relaxtheback.net
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 513 reviews.
When is Relax The Back open?
Relax The Back is open now. It will close at 6:00 p.m.