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Relax The Back
- Furniture Stores
- Miami, FL
About this business
Location details
13619 S Dixie Hwy, Ste 129, Miami, FL, 33176, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
RTB says it is known for its impeccable service and down home atmosphere. And that is exactly how you feel walking through those doors! We spent nearly 3 hours with Joselin who was absolutely phenomenal. She was so kind and patient helping us decipher all the different models of temper pedic beds. We were so grateful for her knowledge. This will be our second temper pedic and she taught us things we never even knew. She spent time with us going over the various pillows making sure we were picking the right one to fit our sle... read more
Business response:
Dear Margie - Thank you so much for your 5 star review. We greatly appreciate your business and the opportunity to be of service! I am happy Joselin took good care of you and helped you get the right products for your needs, I will be sure to pass along the compliment to her! If there's anything we can ever do for you in the future please don't hesitate to visit our store or reach out directly via phone or email. Warmest Regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net
Verified by Relax The Back
Great service and very knowledgeable about their products.
Business response:
Dear Lumas - Thank you so much for your 5 star review. We greatly appreciate your business and the opportunity to be of service! If there's anything we can ever do for you in the future please don't hesitate to visit our store or reach out directly via phone or email. Warmest Regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net
Verified by Relax The Back
Wonderful experience with Christina Velez our salesperson. She is very knowledgeable, patient, kind, helpful, and assisted us in making the best decision to purchase the bed to suit our needs.
Business response:
Dear Jean- Thank you so much for your 5 star review. We greatly appreciate your business and the opportunity to be of service! I will be sure to pass along your compliments to Christina as well! If there's anything we can ever do for you in the future please don't hesitate to visit our store or reach out directly via phone or email. Warmest Regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net
Verified by Relax The Back
Overall the sales's experience was great, the sale ladies were very experienced and knowledgeable. We appreciate the time they both took explaining to us about our options. We love our bed. However, the delivery time was not what we expected and were told by the time of purchase.
Business response:
Dear Laura - Thank you so much for your review. We greatly appreciate your business and the opportunity to be of service! I am glad your bed is working out well and I appreciate your feedback on the delivery time. We always use our customer's feed back to improve and will pass this on to the team. If there's anything we can ever do for you in the future please don't hesitate to visit our store or reach out directly via phone or email. Warmest Regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheba... read more
Verified by Relax The Back
Christina always has a smile and is willing to take her time and thoroughly explained the products your store carries
Business response:
Dear Madelyn - Thank you for your review and the stars! We appreciate the opportunity to serve you and wanted to say thank you for your business. I will be sure to pas on the compliment to Christina as well! If there's anything else we can do, please be sure to let us know. Thanks for shopping with Relax The Back. Kindest regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net
Verified by Relax The Back
Very helpful, prompt service and excellent delivery process.
Business response:
Dear Sloan - Thank you so much for your 5 star review. We greatly appreciate your business and the opportunity to be of service! If there's anything we can ever do for you in the future please don't hesitate to visit our store or reach out directly via phone or email. Warmest Regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net
Verified by Relax The Back
Carlos, Juan, and Maria are the best people.
Business response:
Dear Ayfer- Thank you so much for your 5 star review. We greatly appreciate your business and the opportunity to be of service! I will be sure to pass on your compliments to Juan, Carlos and Maria as well! If there's anything we can ever do for you in the future please don't hesitate to visit our store or reach out directly via phone or email. Warmest Regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net
Verified by Relax The Back
Excellent costumer services. Juan answered all my questions, he is an excellent listener! Love the experience!
Business response:
Dear Myriam - Thank you for your review and the 5 stars! We appreciate the opportunity to serve you and wanted to say thank you for your business. I will be sure to pas on the compliment to Juan as well! If there's anything else we can do, please be sure to let us know. Thanks for shopping with Relax The Back. Kindest regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net
Verified by Relax The Back
Thank you so very much Juan for making my visit and purchase such a positive experience ! Your invaluable expertise and attentiveness made me feel welcome and at ease ,,, I’m confident with my purchase, on my way to better health and a better quality of life ! You’re a gentleman and a tremendous asset to your organization . Many blessings to you and your family ,,, thank you !!!
Business response:
Dear Carlos - Thank you for your review and the 5 stars! We appreciate the opportunity to serve you and wanted to say thank you for your business. If there's anything else we can do, please be sure to let us know. Thanks for shopping with Relax The Back. Kindest regards, Dan Peterson Regional Manager Relax The Back danielp@relaxtheback.net
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 513 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open at 10:00 a.m.