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Relax The Back
- Furniture Stores
- Miami, FL
About this business
Location details
13619 S Dixie Hwy, Ste 129, Miami, FL, 33176, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
Great customer service! From dealing with the Sales Manager Juan, to the excellent delivery and installation by Juan and Ron, this store and its employees get 5 stars from me. In my opinion, the products that they sell are the best available anywhere.
Business response:
Hello Bob - Thanks for much for leaving us some stars! It's great to hear that Juan, our Store Manager, and Juan and Ron, our delivery specialists, were able to provide such a high level of service. Thank you for your business and if you need anything else, please reach out to Juan at the store or you may contact me directly. All the best - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
Juan and Ron did an amazing job with our delivery! They were professional and friendly, showed us how to use our new chair and even helped us by moving our love seat to another room in the house. Best delivery experience we've ever had!
Business response:
Hello Maria - Thanks for the positive feedback about our delivery specialists Juan and Ron. We will be sure to hi-5 them for making your delivery experience the best you've ever had. Thanks again for your business! Sincerely - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
Great experience at this location! Karina went out of her way to help us find the right chair. She was super helpful when we first walked into the store even fixing an issue that our local store didn't. We are grateful for Karina's expertise, professionalism, and "can do" attitude!
Business response:
Hello Maria - Thanks for taking the time out of your day to leave us your feedback. We are so happy that Karina was able to help you with your new chair. We will be sure to recognize her efforts and "can do" attitude! If you need anything else, please feel free to reach out to Karina at the store or contact me directly. Thank you for your business! Sincerely - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
Delivery and installation personnel (Juan and Ron) were experienced, helpful, and efficient.
Business response:
Hi Daniel, Thanks so much for taking the time to leave us your feedback. We are happy to hear that Juan and Ron did such a good job in finalizing your delivery. We will be sure to hi-5 them for their efforts. Please let us know if you need anything else and we appreciate you shopping with Relax The Back! Kindest regards, Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
Maria, one of the sales people at the store is very knowledgeable and helpful. Junior and Ron delivered my bed and were excellent! I definitely recommend this store and their delivery department.
Business response:
Hi Carol, Thank you for leaving us your feedback about Maria and our delivery specialists! We will be sure to recognize Maria, Junior and Ron for the service that they provided you. Thank you for shopping with us and we hope you enjoy your new bed! Should you need anything else, please feel free to contact me directly or simply contact Maria at the store. Warmest regards, Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
The staff at the store were very good explaining the different types of tempurpedic mattresses. We made the correct choice for our needs and we love our new mattress.
Business response:
Hello Wouterous, Thanks for the great comments and we hope you are enjoying your new Tempur-Pedic! It's great to hear that our consultants at the store were able to guide you through the Tempur mattresses to find the right one for you. We're sure it will provide you many, many years of comfort and support for a great night's sleep. Thanks for shopping with us and please let us know if you need anything else. You can contact the store or reach out to me if you'd like. Thanks for shopping with Relax The Back Miami! Kindest reg... read more
Verified by Relax The Back
Clonda was great and helpful. The delivery man were great
Business response:
Hi Blanche, Thanks for taking the time to leave us a review! Karina Clonda is one of our best managers and our delivery specialists serve as the last touch with our clients. They are the magic behind the scenes. I'm glad to here you are pleased. If there's anything else you need, please reach out to Karina at the store or you can contact me directly. Thanks so much for your business! Warmest regards, Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
Excelente servicio! Gracias
Business response:
Gracias Karmen!
Verified by Relax The Back
Excellent costumer service!
Business response:
Hi Doris - Thanks for the positive feedback! We appreciate your business. Regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 513 reviews.
When is Relax The Back open?
Relax The Back is open now. It will close at 6:00 p.m.