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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Clean and organized by the needs of the business and reasonable comfortable waiting areas, each with refreshments. Nice models to eyeball and touch in each make per dealership. Waiting for a bug fix causing almost collision allert and vibrating the wheel plus take over the audio system. Suspected bug in Lane Assist program. Goes off without an approaching vehicle. Worst on 2-way, unmarked county roads. Add vehicles, the bigger, the more likely a collision allert is going to sound. Connectivity is also a needed focus! Had to ... read more
Business response:
Thank you, Roger! We're glad the facility met your expectations. We take your Lane Assist and connectivity concerns seriously. Thank you for bringing this to our attention.
Appointment was on time and the work was performed to my expectations excellent service thank you
Business response:
Thank you for the kind words! We're glad your appointment went smoothly and the work met your expectations. We look forward to serving you again!
It was a wonderful experience. They were very kind quick to get the job done but did everything professionally. I will certainly recommend your business to anyone and everyone.
Business response:
Thank you for your kind words! We're thrilled you had a wonderful experience and appreciate your willingness to recommend us. We look forward to serving you again!
This was the best experience for getting an oil change and tire rotation. Everyone we spoke to was very friendly and helpful. We also appreciated a clean waiting room with snacks and clean bathrooms.
Business response:
Thank you for the kind words! We're thrilled you had a great experience with your oil change and tire rotation. We look forward to seeing you again at Reliable Cars!
Problem found and repaired quickly. Casey explained everything in great detail.
Business response:
Thank you for your review! It is genuinely rewarding to hear that your visit went smoothly and that the issue with your Forester was identified and taken care of so efficiently. We also appreciate you recognizing Casey's effort to walk you through everything clearly that kind of transparent communication is something we truly value. We look forward to being here for you whenever you need us again.
I was very fortunate to have Jorden Horner as my service advisor. My Tuscon was due its 100,00 service which has some critical maintenance requirements. We reviewed them and agreed on what I wanted to accomplish. She had a couple of recommendations which I also agreed with. She kept me informed of the progress throughout the day up to the car being ready for pickup. Not only was it serviced to my satisfaction but the car was freshly washed. Drivinng back home I noticed how well the car preformed. It was like a diffeerent car... read more
Business response:
We are thrilled to hear about your recent service experience and the exceptional care you received from your service advisor. It is wonderful to know that your 100,000-mile service was handled thoroughly, with clear communication and attentive recommendations throughout the entire process. The fact that you noticed a real difference in how your vehicle performed on the drive home is exactly the outcome we strive for with every service visit. We truly appreciate you taking the time to share your experience, and we look forwar... read more
Personnel is friendly and professional. Sooooo many upselling for this service and that service. Exhausting! After 1/12 hours, I get home and no wiper fluid refill. That is basic service 101. Immediately checking oil levels to make sure I actually got oil.
Business response:
Thank you for taking the time to share your feedback about your recent service visit. We are pleased to know you found our team to be friendly and professional while also recognizing your concerns regarding the service recommendations and the completion of your maintenance. We value feedback like yours as we continually work to provide a thorough, transparent, and efficient service experience. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com so we can review your visit and assis... read more
I had a smooth, hassle free experience
Business response:
We are overjoyed to hear that your experience was smooth and hassle-free. That is exactly the kind of visit we strive to provide for every customer who comes to us. Thank you for taking the time to share your feedback, and we hope to see you again in the future.
Their customer service is top notch. Excellent!
Business response:
We are elated to hear that your experience with our team stood out in such a meaningful way. Delivering top-notch customer service is something we genuinely strive for every day, and knowing that it made a real impression means a great deal to us. Thank you for taking the time to share your kind words we truly appreciate your support and hope to see you again!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 3,226 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.