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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They treat you very well. Fast paperwork and ease of their waiting area
Business response:
Thank you for taking the time to share your experience. We are honored to hear that our team provided excellent service and made you feel valued throughout your visit. It's wonderful to know that we were able to handle your documentation efficiently and that you found our waiting area comfortable during your time with us. Your positive feedback means a great deal to us and motivates our team to continue delivering the quality service our customers deserve.
Fast friendly but really didn't listen to what I was saying did the oil change but I don't think they did the recall on seatbelts as there was no mention of it on the paper work which is why I scheduled the appointment
Business response:
Your review is appreciated and we understand your concerns. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com so we can discuss your service.
Everything was dine as expected.
Business response:
We are utterly delighted to hear that your experience met your expectations. It means a great deal to us that everything went smoothly during your visit. We take pride in providing consistent and reliable service to our customers, and your feedback confirms that we are on the right track. Thank you for choosing Reliable Cars for your automotive needs, and we look forward to serving you again in the future.
Excellent from beginning to end!
Business response:
We are utterly delighted to hear about your wonderful experience with us! Your feedback means so much to our team. It brings us great joy to know that we delivered excellent service throughout your entire visit. We truly appreciate customers like you who take the time to share their positive experiences. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.
Casey Kelley - excellent customer service! He explained everything to me and let me know what would need to be done on next service , gave a print out for me to look over for coming up maintenance. Best of all- he gave his business card and said to call and he would help schedule my appointment, so I don't have to deal with the AI call. Highly recommend!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you received such thorough and helpful service during your visit. It sounds like you were provided with clear explanations about your vehicle's current condition and upcoming maintenance needs, along with detailed documentation to help you plan ahead. We truly value customers who appreciate transparency and detailed communication about their vehicle's care. Your feedback about the personalized scheduling assistance really h... read more
Did a good inspection and service was performed in record time. No long waiting time.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our thorough inspection met your expectations and that we were able to complete the service efficiently. Your feedback about the quick turnaround time and minimal waiting is truly appreciated. At Reliable Cars, we understand how valuable your time is, and we work hard to provide quality service without unnecessary delays. We're grateful for customers like you who recognize our commitment to delivering reliable and timely automotive c... read more
Easy to schedule service. Performed quickly and at the cost quoted beforehand.
Business response:
We deeply cherish your feedback about your service experience with us. It's wonderful to hear that scheduling was straightforward and that we completed your service efficiently while staying within the estimate we provided. Your experience with our transparent pricing and quick turnaround time reflects exactly what we strive to deliver for every customer. Thank you for choosing Reliable Cars and for taking the time to share your positive experience.
Austin, the Customer Service Representative who guided me through my car servicing that day was Professional, Knowledgeable and Friendly. He made me feel like my car was in good hands and I left there feeling confident in the service I received.
Business response:
Thank you for your wonderful feedback about your recent car servicing experience with us. We are absolutely thrilled to hear that our team member provided you with such professional and knowledgeable service during your visit. It means so much to know that you felt your vehicle was well cared for and that you left feeling confident about the service you received. Your kind words about the friendly and professional approach truly reflect the values we strive to uphold at Reliable Cars. We appreciate you taking the time to sha... read more
Service agent was excellent. Kept me well informed.
Business response:
Thank you for taking the time to share your experience. We are delighted to hear that our service representative provided you with outstanding assistance and maintained clear communication throughout your visit. Keeping our customers well-informed is something we take great pride in, and your feedback confirms that we are meeting this important goal. We truly appreciate your recognition of the excellent service you received and look forward to continuing to serve you with the same level of care and professionalism.
Reliable Cars has a 4.4 star rating with 2,597 reviews.
Reliable Cars is open now. It will close at 6:00 p.m.