This profile has been claimed by the business owner or representative.
Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I liked the video of the mechanic showing me what's up.
Business response:
Thank you for appreciating our transparent approach! We're glad our mechanic's video demonstration helped keep you informed about your vehicle's service. Your feedback means a lot to us, and we appreciate you choosing Reliable Cars.
Very kind, quick and attentive service advisors!
Business response:
Thank you for recognizing our service advisors' kindness and quick response! We're delighted we could provide you with excellent service and look forward to helping you again.
We were pleased with their service. We received a loaner car because we ended up doing a longer maintenance service than we expected.
Business response:
Thank you for your wonderful feedback about your maintenance service experience. We understand how important it is to keep your vehicle running smoothly, and we're delighted that we could accommodate your needs when the service took longer than anticipated. Providing a loaner vehicle helps ensure our customers can continue with their daily activities without disruption. Your satisfaction with our service approach means a great deal to us at Reliable Cars, and we look forward to supporting your vehicle's maintenance needs in ... read more
The service was quick and efficient! Follow up with photos and explanations were reassuring and appreciated!
Business response:
Thank you for sharing your experience! We're pleased to hear you found our service quick and efficient. Your appreciation for our follow-up communication with photos and explanations means so much to our team. We believe keeping customers informed builds the trust and transparency every vehicle owner deserves. We look forward to continuing to serve you with the same level of care in the future.
The service was great. Only complaint is how difficult it can be to talk to a real person when you call with questions.
Business response:
Thank you for the great feedback about our service! We understand your concern about reaching our team by phone and appreciate you bringing this to our attention. We're working to improve our communication process to better serve you. Thanks for choosing Reliable Cars!
Nothing, Everything was excellent.
Business response:
Thank you for your wonderful feedback! We're thrilled that everything exceeded your expectations. Your satisfaction means everything to our team, and we look forward to serving you again for all your automotive needs.
My service rep was very helpful and knowledgeable.
Business response:
Thank you for your review! We're delighted to hear that your service representative was helpful and knowledgeable. We take pride in our team's expertise and your positive feedback means everything to us.
Everything was good all issues were handled proper with absolutely no issues.
Business response:
Thank you for the positive feedback! We're delighted everything went smoothly and all issues were handled to your satisfaction. We appreciate you taking the time to share your experience and look forward to serving you in the future.
Service was fine, but the inspection report I received afterward stated my car needed an alignment. Two days later at another shop, I was told the alignment was fine, with absolutely no need for the service. This has occurred multiple times with this dealership, which is why I rarely have services performed there.
Business response:
We aim to provide thorough and accurate inspections to help guests maintain their vehicles with confidence. Our intention is always to offer guidance that supports long-term care and safety, and feedback like yours highlights opportunities to ensure consistency. We appreciate you sharing your experience so we can continue refining our processes. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com so we can discuss this further.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,974 reviews.
When is Reliable Cars open?
Reliable Cars is open now. It will close at 8:00 p.m.