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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It took an hour longer than anticipated due to a limited number of tablets that could perform the recall service. I understand a limited amount of equipment, but if that is the reality, service should be scheduled accordingly. On the other hand the staff in the service department are very nice
Business response:
Thank you for the kind words about our service team! We sincerely apologize for the extended wait and appreciate your valid point about scheduling appointments in line with available equipment. Your feedback helps us improve, and we hope to provide a smoother experience next time.
Service advisor was excellent
Business response:
Thank you for the kind words! We're thrilled our service advisor made a great impression and look forward to serving you again in the future!
Excellent Customer Service, got a quick appointment.
Business response:
Thank you for your kind words! We're thrilled you received excellent customer service and a quick appointment. We look forward to serving you again.
Kyle kept us updated on the progress of our vehicle and they got it together for us promptly and working better than it did. Thank you, Mazda and thank you, Kyle!
Business response:
We're so glad Kyle kept you informed and your vehicle was returned promptly and in great condition! We'll be sure to pass along your kind words to him. Thank you for the feedback, and we look forward to serving you again!
No issues on this visit with service.
Business response:
Thank you for sharing your feedback! We're glad your service visit went smoothly and look forward to seeing you again next time!
Good service and friendliness. Nothing that I didn't like. Jordan service person was the best ever
Business response:
We deeply cherish feedback like yours and are so glad to hear that your experience was a positive one. It means a great deal to know that the service and friendliness of our team made a strong impression. Jordan receiving such a high compliment is something we are truly proud of, and we will make sure that recognition is passed along. Thank you for taking the time to share your experience, and we look forward to serving you again at Reliable Cars.
Everyone was friendly, helpful and knowledgeable. Made buying my new Mazda very easy.
Business response:
We are elated to hear that your car-buying experience was such a positive one. A friendly, knowledgeable team that makes the process feel easy is exactly what we strive to provide, and it is genuinely rewarding to know that came through during your visit. Congratulations on your new Mazda, and we hope you enjoy every mile in it!
I felt that the salespeople were very helpful and friendly. They helped us in every way. Anna was great!
Business response:
Thank you for taking the time to share such kind words about your experience with us. We are genuinely glad to hear that our team made your visit comfortable and that you felt supported throughout the process. It is wonderful to know that Anna left such a positive impression, and we will be sure to pass along your compliments to her. We look forward to the opportunity to assist you again in the future.
Very well organized and efficient service.
Business response:
Thank you for taking the time to share your experience with us. Hearing that our process felt organized and efficient means a great deal, as those are qualities we genuinely strive to deliver for every customer. We hope to see you and your Palisade again whenever you need us.
Reliable Cars has a 4.4 star rating with 3,226 reviews.
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.