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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Matt was very knowledgeable and personable. Did try to sell things I didn't want. Did agree finally
Business response:
Thank you, Eleanor! We're glad Matt's knowledge and friendly approach made a positive impression. We appreciate your patience during the process and are happy you reached an agreement you felt good about. Enjoy your vehicle!
My service with Reliable Subaru was EXCELLENT! As always, the service is performed very well, with no need to return for a correction. From the service manager to the technicians that work on my vehicle, the service is outstanding! Many thanks ... I always feel confident bringing my Outback to Reliable.
Business response:
Thank you for taking the time to share such thoughtful feedback about your experience with our team. It means a lot to hear that the service has been consistently dependable, from start to finish, with no need for follow-up visits. Knowing that you feel confident every time you bring your Outback in is exactly what we work toward. We will pass your kind words along to the service manager and technicians they will be glad to know their efforts are making a real difference. We look forward to seeing you at your next visit!
I came in early, hoping the part for my car would be delivered. I was done two hours before they thought they'd get my car done. I know that won't be the normal for most people, but I was very thankful they could get me in promptly for the diagnostic and in a few days later when my new backup camera was delivered.
Business response:
We greatly appreciate your kind words and for taking the time to share your experience. It's great to hear that your backup camera installation came together smoothly and that our team was able to get you in promptly for the diagnostic. We know your time matters, and we're glad things moved along even faster than expected. We look forward to helping you again whenever you need us!
We took my car for a couple of issues and they were able to get us a loaner for the day because they had to have ours for 3-4 hours. It was VERY APPRECIATED! Jordan is an EXCELLENT service provider and is always very friendly and knowledgeable. She gets things done!!
Business response:
We are honored to hear about your experience with us, Anita! Providing a loaner vehicle so you could carry on with your day is exactly the kind of service we want to offer, and we are glad it made a difference for you. It is wonderful to hear that Jordan delivered the knowledgeable and friendly service she is known for. We will be sure to pass along your kind words to her. Thank you for trusting Reliable Cars with your vehicle, and we look forward to seeing you next time!
Service was excellent and every effort was made to accommodate our needs
Business response:
Thank you for your review! It means a lot to hear that our team went the extra mile to accommodate your needs. Providing excellent service is what we aim for with every visit, and we are glad that came through during your experience. We hope to see you again whenever you need us at Reliable Cars.
I was pleased with my experience at Reliable, went in for software updates and was finished on time.
Business response:
Thank you for sharing your experience! We're glad your software update went smoothly and on time. We look forward to seeing you again!
They told us how long the service was to take and kept us informed. The waiting room was clean and refreshments were available for us. I would recommend this service department to anyone for their next appointment. If they want a department that is thoughtful and gets the service done professionally and without hassle or delays.
Business response:
Thank you for your kind review! We're glad our team kept you informed and that you were comfortable while you waited. Your recommendation means a great deal to us, and we look forward to serving you again!
The agent was able to get my part from the parts department and install it in the check-in area without the need to take it to a service bay. That made this trip very quick and easy. The last time I was there, this part was not available and was not ordered. I spoke with the parts department later and got it ordered.
Business response:
Thank you for sharing your experience! We're glad the part was installed quickly at check-in, making your visit smooth and easy. We look forward to seeing you again at Reliable Cars!
Jordan provided great service
Business response:
Thank you for the kind feedback! We're glad Jordan took great care of you. We hope to see you again soon!
Reliable Cars has a 4.4 star rating with 3,226 reviews.
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.