This profile has been claimed by the business owner or representative.
Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Austin was great to work with. Friendly, polite, kept us informed.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Austin provided you with friendly and professional service while keeping you informed throughout the process. We'll be sure to pass along your kind words to him. We look forward to assisting you again in the future!
Prompt efficient service. Great techs.
Business response:
Thank you for your positive review! We're thrilled to hear that you experienced prompt and efficient service, along with the great support from our technicians. Our team works hard to deliver the best possible service, and your feedback is greatly appreciated. We look forward to assisting you again in the future!
STAFF WAS VERY HELPFUL AND HAD THE ANSWERS TO MY QUESTIONS SINCE THIS IS OUR FIRST SUBARU.
Business response:
Thank you for your positive feedback! We're delighted to hear that our staff was helpful and able to answer all your questions, especially as you explore your first Subaru. Providing excellent customer service is our priority, and we're thrilled to have made your experience a great one. If you have any more questions or need assistance in the future, don't hesitate to reach out. Welcome to the Subaru family!
Prompt attention and reasonable wait time in decent accommodations.
Business response:
Thank you for your review! We're glad to hear that you received prompt attention and experienced a reasonable wait time in our comfortable accommodations. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again soon!
Wonderful! Thank you. Service was quick and the service department kept in touch.
Business response:
Thank you for your wonderful review! We're delighted to hear that you had a quick service experience and that our service department kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future!
Service was excellent! Service technician Austin Goodwin was the best. Kept me apprised of all that was going on & went out of his way to be helpful. Had car backed up to service bay, running w/heat going waiting for me when all was completed. Ask for Austin!
Business response:
Thank you for your kind words! We're thrilled to hear that you had an excellent experience. Austin truly goes above and beyond for our customers, and we're glad his efforts made your visit even better. We appreciate your feedback and look forward to serving you again soon!
Check in was quick and easy. They provided transportation to and from work. Associate was very polite and knowledgeable. They text me updates during the service. Check out was ready and it cost much less than originally anticipated. Great experience all around.
Business response:
Thank you for your fantastic review! We're delighted to hear that your experience was smooth from check-in to check-out. It's great to know that our team provided efficient transportation, kept you updated throughout the service, and exceeded your cost expectations. We strive to deliver excellent service, and your feedback confirms we're on the right track. We look forward to serving you again in the future!
This was for a recall. Fast service and good work.
Business response:
Thank you for your positive feedback! We're glad to hear that you experienced fast service and good work during your recall visit. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need anything else in the future, don't hesitate to reach out!
The service advisor and technicians are very knowledgeable. The waiting room is clean and offers complimentary coffee and snacks while waiting. What I don't care for is the recent payment changes now charging 3% for credit card fees. They are not at all reluctant to charge and tack on numerous shop fees and incidentals to the bill. A 10 % service discount barely covers the tax.
Business response:
Thank you for taking the time to share your feedback with us! We're glad to hear that you found our service advisor and technicians knowledgeable and that you enjoyed the comfort of our waiting room amenities. We appreciate your comments regarding the recent changes in payment processing fees and understand your concerns. If you have any further questions or concerns, please feel free to reach out. We truly appreciate your support and hope to provide you with an even better experience in the future!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,518 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.