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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
excellent service every time. Never had any problems with their reliable service.
Business response:
Thank you for your kind words! We're delighted to hear that you consistently receive excellent service during your visits. Your trust in our reliable service means a lot to us, and we're committed to maintaining that high standard. If there's anything more we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
People and service were awesome!
Business response:
Thank you for your fantastic review! We're thrilled to hear that you found our team and service awesome. Providing an exceptional experience is what we strive for, and your kind words motivate us to keep up the great work. If you need anything else or have questions in the future, please don't hesitate to reach out. We look forward to seeing you again soon!
Very nice service area and helpful staff.
Business response:
Thank you for your kind words! We're delighted to hear that you enjoyed our service area and found our staff helpful. Creating a welcoming environment and providing excellent service is our goal, and your feedback means a lot to us. If you need anything else or have any questions, don't hesitate to reach out. We look forward to seeing you again!
We live perfectly between 2 Subaru dealers and will always choose Reliable! They are always so friendly and helpful. This time we 'reserved' a loaner vehicle, but there wasn't one available when we got there and was told the 'loaner manager' wasn't working that day. We sat there for a bit frustrated, then they provided a used vehicle as a loaner. The used vehicle was a new model with 9000 miles on it. That worked out perfectly for us-we were able to run our errands. Thank you-as always.
Business response:
Thank you for your continued loyalty! We're thrilled to hear that our team consistently provides friendly and helpful service. We apologize for the inconvenience regarding the loaner vehicle availability, but we're glad we could provide a suitable alternative that met your needs. Your understanding is greatly appreciated, and we're happy to know everything worked out well in the end. Thank you for sharing your experience, and we look forward to seeing you again soon!
The initial employee in the parts department gave me incorrect information. Fortunately another employee in service knew the truth and was able to provide the service we needed.
Business response:
We apologize for the confusion caused by the incorrect information you received from our parts department. It's great to hear that another employee stepped in to provide you with the correct details and the service you needed. We strive for accuracy and appreciate your understanding in this matter. To ensure we address this issue thoroughly, please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com. He would be happy to discuss your experience further. Thank you for bringing this to our ... read more
Friendly team, quick turnaround. Happy with the results.
Business response:
Thank you for your positive feedback! We're glad to hear that you had a great experience with our friendly team and that we were able to provide a quick turnaround. It's wonderful to know you're happy with the results. We appreciate your support and look forward to serving you again soon!
As usual great, professional service.
Business response:
Thank you for your kind words! We're thrilled to hear that you consistently receive great, professional service. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Very disappointed the parts I needed were not in stock and without future date of availability.
Business response:
We're sorry to hear about the frustration you experienced with the unavailability of the parts you needed. We understand how important it is to get timely updates, and we regret that we couldn't provide a clear future date for you. To ensure we address this properly, please contact Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com. He would be happy to look into this further and provide assistance. Thank you for bringing this to our attention, and we appreciate your patience.
I had asked you to do an oil change while the car was in for service, but it wasn't done. She did give me a card for that to be done later, but that means I will have to take the car back to you later.
Business response:
We apologize for the oversight on the oil change and appreciate your understanding. We're here to make your experience as smooth as possible, and we hope to see you again soon for that service!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,518 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.