This profile has been claimed by the business owner or representative.
Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I'm a returning customer I was a returning customer only because the service provided wasn't done correctly the first time...or the second time...or the third time.
Unprofessional Service, Emplyees and Management Took my car in for my sensors to be replaced for an emissions test to pass on a 240SX Nissan car. 2 days later they tried charging me $2000 because they took my engine apart because my check engine all of a sudden went on. (No I did not pay this) I gave them no permission for that other than to replace sensors. I asked to speak to the manager and he couldn't give me a reason on why they took my car apart. Therefore we were sent home with a bigger problem because now my car shut... read more
Dishonest. At first, I just hated the sales side, but I have come to despise the service side, too. I would not buy another vehicle from this dealership or recommend it to anyone. They lie chronically and do not stand behind their products. The Armada I purchased is a lemon. I believe they lied about the vehicle's history and problems when I was considering it. It was used but supposedly still under warranty. The engine has been good, but a lot of little things are broken and too expensive to get fixed; for example the conso... read more
Worst sales experience of my life...hands down I was planning on buying two vehicles from this dealership, since I've always been a Nissan faithful and they are conveniently located. This all started about a month ago and I was planning on buying a 370Z and a Frontier. I began by inquiring about the 370Z. I worked with an Internet Sales Manager, Jason Emrickson and his manager Kasey Flowers. After some searching, they told me that they located a Z that fit the bill, but that they would have to transfer it from another on-sho... read more
Nice to your face but They try really hard but at the end of the day they pull the same tricky crap dealerships are so infamous for. For example, their finance guy tries to sneak in a $2K maintenance plan on a deal for a 2014 $20K JUKE or their general sales manager changes the base price you agree upon with him by $879 on a 2014 Frontier 4WD . Bought TWO vehicles from them this past week. My local credit union wouldn't get back to me in a timely manner and their finance guy, Greg H. agreed to find financing for me through h... read more
Poor Service, Incompetent Personnel I was informed the parts came in and scheduled an appointment for Saturday July 12th at 9:45am. I went down there today only to be told? by the Service Advisor that the technician that does the work today as he "is off every other Saturday" so the scheduling should not have occurred. Additionally, I understood all the parts have not arrived. When I returned home I found a voicemail stating the Technician was sick.. So I been lied to by Reliable Nissan. It will now be 5 - 6 weeks with attem... read more
Under Pressure I have purchased vehicles with Reliable many times and met with Nikki to inquire about a new vehicle. Initially she was very sweet and fast at what she did. I felt however, that she spoke too quickly about price and payment and never asked what I wanted in the vehicle . I expected a spike in my payment, however I felt that she was more into making and finalizing the sale than actually hearing me out about my initial concerns of taking on the payment that soon. The first night before I had actually committed to... read more
Ripped Off,taken advantage, did not do work as described. On 04/22/2014 I brought my 2005 Nissan Altima in because the starter was not working. I was charged $786.00 dollars. I was quoted by Santa Fe Auto it would be $280.00 total for parts and labor for the starter. After they claimed the work was completed - the car wouldn't start, I had to wait 30 minutes for it start and it barely ran. I brought it Southern Auto in Rio Rancho and they replaced a sensor and said there was no work done on the starter. I was ripped off and ... read more
I purchased a used vehicle from Reliable Nissan on Sept. 29th of 2013 . It is a 2003 Ford Explorer Sport. 4 Days after I purchased the vehicle the check engine light came on and the cruise control stopped working. I took the vehicle in to have them check the vehicle out, I could not leave it that day because I needed to take it out of town on a trip. They told me it would be a quick fix and to bring it back on Monday. I took the vehicle in for repair on a Monday in October and got it back on a Thursday and they fixed the pro... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 11,893 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 8:00 a.m.