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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Worst Nissan dealer ever Took my 2016 Murano in for a recall on 1/17/2019. I asked if they would be able to provide a ride back to my home (8.9 miles from dealership) and was told yes. I sat in the waiting room for 3.5 hours while the service writer kept making me promises about a ride home. When my car was ready the driver side column had greasy hand prints all over it. The service writer apologized and offered a free detail. Since I was going out of town I told him I would schedule the work later. This morning I went to lo... read more
Non-disclosure of non-cancelable contract for service Dealership sold a service called "ZAKTEK" that is supposedly a paint protector. It is initially applied when the vehicle first arrives at the dealership. During the closing process they sell you the continued service for 3 years. When I reviewed the document while the vehicle was in the shop for the 2nd time in less than 2 weeks (mileage on vehicle 160) I decided it wasn't worth the price ($1,198) so I requested that it be cancelled. I was then told it was non-cancellable... read more
Paul Bateman is the reason I will never buy another NISSAN. Before encountering with him, i was fan of NISSAN for 20 yrs. He is xxx deplorable......no other words can describe him.
Unreliable Deceitful Negligent Lacks Integrity Fraudulently denied terms of Warranty Wrecked vehicle did not disclose Attempted to cover up with unauthorized bodywork Piece of the vehice missing Promised payment of repairs. Won't pay bodyshop Been without a vehicle for a week
Not a good impression. I had very high hopes with this dealership given their ratings on Google. They proved me wrong. Two weeks ago I and my wife visited the dealership to look at a brand new 2018 Nissan Frontier PRO-4X. I already knew what I wanted and had done some research about the various options ad prices, the typical due diligence. Lorenzo P. greeted us well and took care of us, showed us the vehicle and then we talked some numbers. I negotiated a price with them out-the-door for $X, they wanted $X+500. I wasn't lett... read more
Unreliable I spoke with salesman on the phone. He wanted me to come into the dealership the next day to look at cars. We scheduled for 8 am, no one showed up. I even got phone calls and emails to verify the appointment. The receptionist told us several times that someone would be right with us, but no one was. I did tell the salesman on the phone our time was very valuable, as it was hard for us to find time to go look together. I asked the receptionist to have the manager call me, no one ever did. I would never buy a car fr... read more
What for bait and switch cars They have advertised a good deal on vehicles posted on Auto trader and do not remove them because they bait you and try to coheres you into another vehicle. When asked about a vehicle I was told I dont know but is that vehicle what you want or similar. When I saked them if they have it they said we dont know, can we get your name and number I said no but asked if you can look outside. They said they dont do that...haha BS. Had to ask the Manager if they had the car and hung up on me politely of ... read more
What a joke We bought a 2017 Murano a year ago, but during this time we were getting a lot of dust in the car, well with going back and forth and finally brining it in when the engineer was there, they found that the seal in the back doors were broken.. So calling many times with no return call (until we talkede to the co-owner we then got a phone call from the service mang). So car was brought in on Tuesday and we were told it should be done by Thurs. but after many no return phone calls(to make this shorter). Finally got c... read more
Worst Customer Service I purchased a used 2012 Toyota Camry from Reliable Nissan about 5 weeks ago. I love the car but after purchasing the vehicle I am yet to get help with anything. I purchased an extended warranty. After about a week of having the car my maintanance light came on. I call to speak with the service department to set up an appointment. I was transferred to an answering machine and never called back. I ended up taking my car to Larry H. Miller for a needed oil change. I figured I didn't need the warranty if I... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 11,893 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 8:00 a.m.