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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I got my truck back with a dead battery and check engine lights buy you left me stranded in a parking lot I was forced to use you go n bankrupt
Business response:
We understand how stressful it can be to encounter unexpected issues after service, and we recognize the inconvenience that situations like this can cause. Our goal is always to return vehicles in a condition that supports our customers’ needs, and feedback like yours is important as we continue to review and improve our service processes. We would appreciate the opportunity to learn more about what occurred and discuss your concerns directly. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we ca... read more
Service was done promptly but they did not vacuum my auto or clean the glass. They told me their vacuum was broken.
Business response:
Thank you for your review. We're pleased to hear that your service was completed promptly and appreciate you taking the time to share your experience. We understand your disappointment about the cleaning services not being available during your visit due to equipment issues. Your feedback helps us identify areas where we can better serve our customers, and we value your patience when unexpected situations arise. We strive to provide complete service every time and hope to exceed your expectations on your next visit to Reliab... read more
The worst experience I have ever had, to take my vehicle back because they didn't fix right the first time! Very disappointed ! Stop sending me this survey!!!
Business response:
It's regrettable to hear about your disappointment, and we understand your frustration. Your feedback highlights areas where we can continue to improve our service. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns directly.
Christopher was good but the Parts department was not a good experience the guy was sarcastic when I asked him for help to come and see my car in the garage he replied 'I'm not going to go outside' which I felt was very unprofessional
Business response:
We are concerned to hear about your mixed experience with our team. It's wonderful that Christopher provided you with good service, and we truly value when our staff members make a positive impression. However, we understand your frustration with the interaction you had in our parts department. The response you received falls short of the helpful service standards we strive to maintain. Every customer deserves respectful and courteous treatment when seeking help with their vehicle needs. We take feedback about our service ap... read more
Worst dealer ever. Will say anything to get your money then act like you are an inconvenience once you have issues. Go somewhere else, don’t waste your time with these losers
Business response:
We are disappointed to hear about your experience. Your feedback is concerning to us. We take these matters seriously and would appreciate the opportunity to discuss your specific situation further. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can work toward a resolution.
Difficult to deal with & offered no apologies for wasting my time. I drove 12+ hrs to pick up a brand new car & it wasn't there
Great work, professional start but repairs are to expensive It cost me 511.00 to replace a button on the arm controller. I understand they had to replace the whole control box but my car is still under warranty but it didn't qualify. So I'm paying for nothing. And your parts cost too much.
Business response:
The control switch for the mirror broke off, fell off one day it was just not there. And I was charged 511.00. Yes I got a discount but still for a new car it shouldn’t have happened. I
This dealership robbed me of $10k and counting Corporate now invoked . Two wrong Diagnostics and buying parts based solely upon the diagnostics and my car still not working and having the same exact behaviors it was having on the first day I brought the car to be fixed after spending over $10,000 on it to be fixed. I'm demanding a total refund for $7100 from corporate and the dealership for the wasted money I spent. I will accept the third diagnostic of which I thought it was in the first place, an alternator and mass airflo... read more
Horrible dealership. They Charge you for work that was not done. They try to tell you that you don't need something you want done on your vehicle. I will never go back!
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 10,042 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.