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RENOSY by Renters Warehouse Kansas City
- Real Estate
- Kansas City, MO
About this business
Location details
222 West Gregory Boulevard, Suite 300, Kansas City, MO, 64114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Renters Warehouse is a company that could care less about their renters. Find another company to rent from! Our family, children, and pet have been without a/c for over a week and they just keep giving excuses. I could give many examples of how horrible they are, but trust me, just go somewhere else!
Business response:
Maxine, we apologize for any inconvenience you may have experienced with our services. We understand the frustration of dealing with issues like an out-of-service air conditioning unit, especially during the summer months. At Renters Warehouse, we strive to provide excellent customer service and ensure the well-being of all our tenants. We sincerely apologize this repair took longer than expected. Our vendor has informed us that they have completed the repairs. If you have any concerns or further details you would like to ... read more
Renters warehouse is a joke. DO NOT rent from them!!!! . We got a rental property from renters warehouse in April and it has been a nightmare ever since. From Flooding in the basement, to electrical problems and MIce. They blame every single issue on me and I NEVER had any of these issues before. They refuse to fix anything. I have done nothing but try to fix this place up and its one problem after another. I cant wait to get TF out of here. Do not rent from them unless you plan on coming out of pocket for expenses that the ... read more
Business response:
We are sorry to hear that your rental experience hasn't been better. We were able to locate you in our system and have reviewed your account. We are currently working on one maintenance request; all other requests have been resolved and closed. We have provided the homeowner with an estimate concerning repairs or improvements. As soon as a decision has been made on how to proceed, we will reach out to you. Please contact our office at 844-793-4948 and we will be happy to assist you with any additional concerns.
Renter's Warehouse Kansas City is a complete and utter disaster of a property management company. We entrusted them with the critical task of finding tenants, managing our properties, and ensuring timely rent payments, but they have failed at every turn. Their inability to properly screen tenants has resulted in significant financial losses and they have a habit of placing tenants with multiple evictions in your property. This is a clear indication that they are not taking their job seriously, and are putting your financial ... read more
Business response:
We are sorry to hear that you have experienced these issues and that your experience wasn't better. We are constantly improving our systems, please know your feedback is very valuable to us. All applicants must submit verifiable information on their income to show that they can support the rent payment. We use a 3rd party company to carefully check rental history or previous home ownership. The credit report, criminal background report, rental history, and proof of income together provide the criteria to qualify or disqual... read more
Renters Warehouse engages in illegal practices. They attempt to withhold a Tenants security deposit, hoping that the Tenant don't know the law and won't file suit against them. I believe that their practices are ripe for a class-action. While they publish and cite landlord and tenant obligations based on the law, they don't follow it, nor do they require their landlord/clients to follow the law. Landlord, you need to also beware! I am in the process of helping someone sue them for unlawful detainer of a security deposit and ... read more
Business response:
We are sorry to hear that you have experienced issues with your move out. The property owner is responsible for the determination of withholdings from a resident’s security deposit. This fact is reiterated on the timely security deposit disposition letter sent to you on November 9, 2022, which states: “All charges deducted from your security deposit have been assessed at the sole discretion of the Property Owner. Renters Warehouse is acting in its capacity as the third-party property management company facilitating the secur... read more
*BEWARE of FALSE ADVERTISING* RW has a tenant warranty on "all placed tenants" that is very clearly stated on their website. We had a tenant placed who refused to pay and abandoned the property, all within a couple months from signing. RW charged us an additional $1,900 for new tenant placement. As a homeowner I would never recommend any other homeowner do business with a company that so very deliberately commits false advertising. Per their website, "The best part - we provide a FREE six-month Tenant Warranty on ALL placed ... read more
Do Not Recommend! These are the most hate filled, un-reliable, always raising the rent too high, maintenance person failures, charge you for repairs, charge you for carpet cleaning after you have already cleaned the carpet, democrat (fascist) party people you will ever deal with! Just as bad as Public Storage!
Stay far away from this property management company! They do not respond to emergency calls on the weekend....or during the week for that matter. My house was actively flooding (water pouring into the basement from the sump pump) and nobody would respond or call me back. They stated that they didn't deem it a true emergency. It happened multiple times and I finally moved out after waiting 2 weeks for them to acknowledge my 3rd work order. When i moved out, they kept money for things that are against Missouri State Statutes. ... read more
New to KC, and didn't know the area. The Renters warehouse people are slum lord managers. This apartment is total sh#t. The apartment is well below my standards, it's a sh#t hole. -Water leaks, the floor is saturated with water and when you step on the "new" flooring water comes up. - Why is there paint/plaster on everything? How does that stuff even get on the toilet? -Drywall dust on everything! The ceiling is also deteriorating so bits and chunks of ceiling fall on the furniture and counters. -The paint isn't evenly appli... read more
I'm an owner and have had renters warehouse Kansas City look after a couple of properties. The level of ineptitude and lack of professionalism is outstanding. Some items: The one property manager attempted to get my new tenant to pay a deposit directly to the manager (in cash or to personal bank account). They were completely unresponsive to tenants requests for work. For example, I approved a request immediately once I received it (but it took them a few days from date of tenant request until it hit me), they then failed to... read more
Business response:
We are sorry to hear that we have disappointed you. Yelp unfortunately does not include your name. Due to this, we cannot locate you in our system and look into the issues you mentioned in your review. Please contact our office at 844-793-4948, we would like to look into the concerns you have and properly address them.
Frequently asked questions about RENOSY by Renters Warehouse Kansas City
How is RENOSY by Renters Warehouse Kansas City rated?
RENOSY by Renters Warehouse Kansas City has a 4 star rating with 676 reviews.
When is RENOSY by Renters Warehouse Kansas City open?
RENOSY by Renters Warehouse Kansas City is closed now. It will open on Monday at 9:00 a.m.