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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can not sign my lease once I get to the end of it. Also, it let's me take my selfie with my ID but I cannot submit it.
Business response:
Hi there Howard, We're sorry to hear that there was some concern about e-signing your lease. After reviewing your landlord's account, we see that your lease is signed and completed in the system. If we can assist at all, please reach out to our support team. support@rentredi.com (646) 741-9393
$52 fee for using a credit card? GTFOH.
Business response:
Hi Taylor — thanks for reaching out. Card convenience fees are set by the payment processor (not RentRedi) and are shown at checkout. Since you usually pay by bank transfer, that is the lowest cost option with a $1 fee. If you’d like help removing your card, our team is here! support@rentredi.com (646) 741-9393.
Keeps crashing. Have to uninstall and reinstall.
Business response:
Thanks for letting us know — we understand how frustrating app issues can be. Our team is actively improving stability with regular updates, and a reinstall can help in the short term. If crashes continue, our support is happy to help! You can also use the web portal in the meantime. support@rentredi.com (646) 741-9393
Absolutely.The worst company i've ever tried to work with
Business response:
Hi Matthew, thanks for your feedback. We understand you experienced trouble with your application and have refunded the duplicate charge. Your application has reached your landlord. If you have any questions, our support team is happy to help! support@rentredi.com (646) 741-9393
can't login with Google does not open to select Google account when trying log in
Business response:
Hi there Bilal, It sounds like you may need to install a newer version of the RentRedi app. We ask that you check the Google PlayStore for an update, or uninstall and reinstall the app to access the latest version. If the issue persists, please reach out to our support team, so we can assist! support@rentredi.com (646) 741-9393
Really liked the platform Unfortunately they seem to have joined the two-factor insanity Factory where I have to 2 factor every 3 seconds for everything and I am already looking for a different platform, i have already uninstalled the app there is no remedying this I will not 2fa
Business response:
Hi Nicholas, please know we understand! RentRedi, and many companies, are employing multi-factor authentication to protect our clients from evolving security threats. MFA and 2FA are security measures implemented to protect your account with the highest standard of security. If you have any questions, please contact our support team for assistance!
The application refuses to allow me to upload pictures even though permission is granted, refuses to allow me to e-sign the rental document. so far there has been no help for either of these issues tech support and it has been doing this for hours.
Charges a large fee just to pay your rent.
terrible customer service
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.6 star rating with 1,352 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.