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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer support. I found the application process to be lacking in the area of employment it merely asks if you are employed or not, without other options to explain your income such as retirement or disability insurance, Which has the possibility of a negative impact to the approval of the application. In the documentation area where it tells you what documentation you will need it doesn't actually tell you, you have to press the plus sign in the upper right hand corner to see them
Business response:
Hi Russ, we've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions! And thank you for the review!
Very convenient
Business response:
Thank you, Maine! We really appreciate you taking the time to rate us 5-stars!
Easy to use and convenient.
Business response:
Thanks, Pedro! We appreciate the 5-stars, and thank you for your reiview!
Nice
Business response:
Thanks for taking out time to rate us. We really appreciate it! :)
get gives me error every time I'm doing something on the app
horrible, they charge you an additional $48 to pay your rent. You can't speak with anyone directly it is all through chat and if you have a question pr need help , they dont help. They will constantly send you instructions which you/I followed and still having issues and they will just send the same instructions 🙄
Unusable. The keyboard blocks the forms that need to be viewed and filled out.
Business response:
Sorry you’re running into this—that’s not the experience we want. The keyboard blocking forms isn’t expected. Please update to the latest version, and if it continues, reach out via 24/7 live chat in the app so we can fix this quickly for you.
worse rental app ever.. nothing works properly.
Business response:
Hi there! The fastest way to resolve any issues is through our 24/7 live chat support. We can review what’s happening in real time and track and prioritize bugs as they’re reported. Please don't hesitate, we are here to help improve the platform for everyone. Thank you.
Super buggy waste of time for tenants and support and live chats NEVER work development just lies like every other company does. I would rate zero stars but unfortunately it's not an option
Business response:
The fastest way to resolve bugs is through our 24/7 live chat support. We can see what’s happening in real time and push it to our product team. We actively track and prioritize bugs as they’re reported, and we maintain a live pipeline of fixes and user-requested improvements to continuously strengthen the experience.
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.6 star rating with 1,499 reviews.
When is RentRedi open?
RentRedi is closed now. It will open on Monday at 9:00 a.m.