This profile has been claimed by the business owner or representative.
RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
terrible app. won't update correct auto pay amount. charge a lot fees. be aware.
Business response:
Hi there, We apologize for the frustration and want to help improve your experience. For fees, we recommend using an ACH/bank account connection, as it is only $1 per transaction! If you are still experiencing issues updating autopay, please contact our support team so we can resolve it. support@rentredi.com (646) 741-9393
Rent Redi is a scam that charges illegal application fees.
Business response:
Hi there, RentRedi partners with TransUnion for the federal legal standard for applications. Your landlord does not receive the application fee; it is the cost of processing the screening with the local court system associated with each applicant. Review TransUnion's privacy notice here: https://www.transunion.com/privacy/rental-screening-services
This is one of the worst apps I've used. It is very slow and requires 2-3 restarts before it will even log me in. Once in, some features overlap each other like opening the chat window and sending the chat so you end up closing the chat instead of sending your message Or the text you are typing is below the keyboard so you have to hope you spelled everything right, then hide your keyboard to check. I am using the most up-to-date version of the app on a 3-month Old Z-flip 7.
Business response:
Please contact our support team so that we can investigate this more: support@rentredi.com, (646) 741-9393 We're sorry to hear that you're experiencing issues with the app. If you're using an older version of the app, please uninstall the app and reinstall it to ensure you have the most up-to-date version.
This is one of the worst apps I've used. It is very slow and requires 2-3 restarts before it will even log me in. Once in, some features overlap each other like opening the chat window and sending the chat so you end up closing the chat instead of sending your message Or the text you are typing is below the keyboard so you have to hope you spelled everything right, then hide your keyboard to check.
Business response:
We're sorry to hear that you're experiencing issues with the app. If you're using an older version of the app, please uninstall the app and reinstall it to ensure you have the most up-to-date version. If we can assist with that, feel free to reach out to our support team! support@rentredi.com (646) 741-9393
This app protects lessor over tenants. Its up to the landlord to share documents and if your lessor sells the property, they will remove all records of your rental history with them. Unless this app starts to store files for access at a later date for tenants, I wouldn't use it.
Business response:
Hi there! We have implemented a system change that allows tenant payment history to remain in the app, even after you've been unlinked from the property. You can access the tenant web or mobile app to find your information. For assistance with this process, feel free to contact our team! support@rentredi.com (646) 741-9393
please read the terms of service
Business response:
Hi there Nathan, Thank you for your feedback. Please know whether you are a landlord or a tenant, RentRedi prioritizes intelligent design and ease of use, with a platform that grows from user input. If we can assist at all, please reach out to our support team. support@rentredi.com (646) 741-9393
I can not sign my lease once I get to the end of it. Also, it let's me take my selfie with my ID but I cannot submit it.
Business response:
Hi there Howard, We're sorry to hear that there was some concern about e-signing your lease. After reviewing your landlord's account, we see that your lease is signed and completed in the system. If we can assist at all, please reach out to our support team. support@rentredi.com (646) 741-9393
$52 fee for using a credit card? GTFOH.
Business response:
Hi Taylor — thanks for reaching out. Card convenience fees are set by the payment processor (not RentRedi) and are shown at checkout. Since you usually pay by bank transfer, that is the lowest cost option with a $1 fee. If you’d like help removing your card, our team is here! support@rentredi.com (646) 741-9393.
Keeps crashing. Have to uninstall and reinstall.
Business response:
Thanks for letting us know — we understand how frustrating app issues can be. Our team is actively improving stability with regular updates, and a reinstall can help in the short term. If crashes continue, our support is happy to help! You can also use the web portal in the meantime. support@rentredi.com (646) 741-9393
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.6 star rating with 1,499 reviews.
When is RentRedi open?
RentRedi is closed now. It will open on Monday at 9:00 a.m.