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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dishonest landlord not returning my security deposit. app does not provide any kind of recourse. She should be kicked off this ap.
Business response:
We're sorry to hear that you're experiencing an issue with your security deposit. We want the rental process to be fair to everyone, but we are only the app your landlord uses to facilitate the rental process; we are not a legal organization. Please reach out to our support team so we can send resources. support@rentredi.com (646) 741-9393
horrible
Business response:
Hi there, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at team@rentredi.com? We'll get you up and running!
Another annoying long process app that takes forever to get done. It would be quicker just to go up to the landlord and give them the info.
Business response:
Hi there! It seems like you're referring to the bank account verification process. We adhere to the highest security standards to ensure your information is secure. When verification is complete, you can use your bank account for fast payment processing! If we can assist at all, please reach out to our team. support@rentredi.com, (646) 741-9393
No One Time payment option even with Auto Pay disabled. Only allowed to do Auto Pay and when Auto Pay is enabled it doesn't function correctly.
Business response:
Hi there! At RentRedi, we do offer the option for one-time payments in our system. Autopay is an option, but it's not mandatory. Please follow the steps via the link below or reach out to our support team for assistance! https://help.rentredi.com/en/articles/4033453-how-to-pay-rent-or-pay-rent-early support@rentredi.com (646) 741-9393
they removed the ability to receive notifications when a payment is late. it seems like a very critical function. when I asked if they would be restoring it, they said no. terrible customer service.
Business response:
Hi Patrick, we have a section of the system that shows all late charges. You can access it under Rent>View All Charges! We also have this article to assist: https://help.rentredi.com/en/articles/9931195-view-overdue-charges I also see that your feedback was sent over to our team. We greatly appreciate your insights!
I like how easy it is to pay rent. Don't like it cost me a extra $18 dollars to pay my rent in the app. I mean $18 extra dollars from every person that gets there money from SSI. Because they don't have a bank account really sucks, but I guess that how it is when you're poor.
Business response:
Hi Larry, the additional fee is industry standard for card payments through U.S. payment processors. Those funds do not go to RentRedi. The Social Security Administration does allow for direct deposit of SSI payments, and that would allow you to use the ACH payments for $1. For more information, visit: https://www.ssa.gov/deposit/howtosign.html
overdraft fees are killing me
Business response:
Hi Mark, please contact our Customer Support team (team@rentredi.com) and we will be more than happy to assist you!
to complicated.
Business response:
Our support team would like to help make you comfortable using the app moving forward. Please reach out to us so we can work with you! support@rentredi.com (646) 741-9393
-five stars worst people I've ever rented from
Business response:
Hi there Josh, we're sorry to hear that you had a negative experience with the property owners. RentRedi is the platform landlords use to manage properties, and we are not responsible for the property itself. If we can assist with your experience with the app at all, please reach out to our support team. support@rentredi.com (646) 741-9393
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.6 star rating with 1,352 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.