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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
won't even download past 63 % so no stars
Business response:
Hi William, It sounds like there may not be enough storage space on your device to house the app. You have the option to use the tenant web portal on mobile or desktop at tenant.rentredi.com. If we can assist in any way, please reach out to our support team. support@rentredi.com (646) 741-9393
Please allow your app to run on non-stock android OS. I run GrapheneOS which passes the basic integrity tests for google play store. I cannot use your app if I am using GrapheneOS, a very security conscious operating system for mobile android devices.
Business response:
Hi there Andy, Our Mobile Development team is requesting any error messages or data from GrapheneOS associated with your access, so they can take next steps. Please reach out to our support team, and request a supervisor, so we can work with you! support@rentredi.com (646) 741-9393
app is useless for maintenance requests. all it does is load and never goes any further. which is the sole reason I even have this app as its the only way my slumlord will take maintenance requests.
Business response:
Hi! Our maintenance allows tenants, landlords, and their contractors to coordinate resolving repair requests. If you're experiencing continual loading, we have updated our app, and you may need to access the latest version. If the issue persists, please reach out to our support team, so we can work with you! support@rentredi.com (646) 741-9393
stupidest app ever. tried to make a payment and it says I have to reauthorize my payment method but won't give me the option to do so.
Business response:
Hi there Myranda, We apologize for the disruption you're experiencing. Our team can assist with your subscription renewal! Please reach out to our team so we can correct this issue. support@rentredi.com (646) 741-9393
tells you your rent is late even when you pay. I reached out to their customer service and talked to 3 different representatives it is a bug where I get notifications when other Tennants haven't paid rent and they are unable to do anything about it.
Business response:
Hi there Michael, We apologize for the additional notification. The most common cause is an additional charge connected to your profile. We'd like to work with you and your landlord to correct this. Please reach out to our support team so we can make this right. support@rentredi.com (646) 741-9393
why is this app not password protected and requires no authentication to withdraw money from your Bank? this is disgusting. In response to reply: Compliant does not mean safe or intuitive. What a disgusting response. The bare minimum, obviously, is not good enough.
Business response:
Hi there Justin, We partner with Plaid to securely connect your bank account for processing. We are fully PCI DSS compliant and would not be able to process payments on your behalf without meeting these international legal requirements. If you have any further questions, please reach out to our support team. support@rentredi.com (646) 741-9393
high DO NOT recommend. I had to download and use for a rental that wound up not meeting my needs. I have contacted them about unlinking my checking account and was told that it would be automatic when the LL unlinked but it's not. This app continues to try and log into my online checking account despite that I deleted my account. Thankful I followed my gut and changed pw info.
Business response:
Hi Dedra, RentRedi does not initiate transactions unless designated from your account, so we'd love to see what you're experiencing that indicates your account is attempting to be accessed. We also see that your account was not deleted. Please contact our support team, so we can assist you. support@rentredi.com (646) 741-9393
tells you your rent is late even when you pay
rented a storage unit and can not autopay
Business response:
Hi there Gregory, We want to work with you and your landlord to assist with your charges and automatic payments! Please reach out to our support team, so we can make sure you're set. support@rentredi.com (646) 741-9393
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.6 star rating with 1,353 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.