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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Multiple bugs made the app unusable. Allowing landlords to charge you rent but not allowing you to add a payment method with no explanation, bugs in the photos permissions settings that prevent you from working with customer support, bugs when you try to connect a bank account on mobile. Based on these reviews, these issues unfortunately seem common.
Business response:
Hi Clare! This doesn't seem right, and we want to take a closer look at this for you. Please reach out to team@rentredi.com so we can connect and investigate any further issues.
Was difficult to get to work. When I found out they charge a 15.51 fee,a convenient fee,I decided to delete it.
Business response:
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at team@rentredi.com. In relation to the fee, fees are determined by our payment processor, not RentRedi. We recommend using the ACH method of paying, as the fee is only $1!
Just bought this app and it's straight trash! Won't let me list my property and asks for all MY personal information! Just wanted it for the tenant screening but it's a bigger pain than I anticipated.
Business response:
Hi there! Thank you for reaching out and giving us this feedback. This sounds like an issue for our customer support; we are happy to help if you are experiencing any issues. If you haven’t already contacted them, you can do so at team@rentredi.com.
Landlords that are using this app for new perspective tenants should be illegal. Landlords making people pay $40 for applications just to deny every one. This company is making millions by taking our hard earned money. If 100 people apply for a house and of course only one person will get it then they make $3960 for doing absolutely nothing. It's simple math and simple robbery.
Aside from how you verify your identification for the app, I have high hopes for it as an effective and simple way to communicate with your landlords/renters.
Business response:
Hi Daniel! Thank you so much for this review. We appreciate you taking the time to leave us a rating. Please let us know if there's anything we can do to earn 5 stars!
Terrible functionality
While the app isn't as intuitive as I'd like, it is convinient. Now that being said, there is problem with how late fees are being handled. In NY, where I reside, late fees are either legally only 5% of your monthly rent or $50 or whichever is the lesser amount. Currently the late fee for my apt is set at $50 per week late. This is highly illegal in New York state and needs to be addressed immediately as I cannot believe there is only this one landlord doing this.
Cant sign my lease due to the app not even having an option for file permissions.
Business response:
Hi Eric! This doesn't seem right, and we would like to take a closer look at this for you. Please email team@rentredi.com so we can connect.
I had downloaded the application and went through the process but errors popped up and I now have a duplicate profile and got locked out, so was left hanging no able to pay rent with this application, so did cash app QRcode scan. Poof no more problems.
Business response:
Hi Billy! We're sorry that you experienced issues, and we want to take a closer look at this for you. Please email us at team@rentredi.com so we can connect and get this resolved for you!
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.9 star rating with 1,988 reviews.
When is RentRedi open?
RentRedi is closed now. It will open at 9:00 a.m.