RentRedi

3.7

Software company
Latham, NY

About this business

Technology Software company

Location details

800 Troy-Schenectady Rd, Latham, NY, 12110, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.71,746 reviews

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Bailey Yuschishin

3 years ago

Hasn't been working right for me since I became accepted and a tenant

Robert Stallings

3 years ago

If I have the choice I won't use it again. Our new landlord wants to use it to collect rent remotely. I know they have to make money, but the tenant should not be the one to bear the 'convenience fee'. I had to download and reinstall this 4 times to get it to work properly and have my tenant account fully reset once. It got two stars only because money leaves promptly.

Business response:

Hi Robert! We're sorry for the troubles you had and hopefully, things will run smoothly from here on out. As for the processing fees, those are determined by our payment processor, not RentRedi. We recommend using ACH as the fee is only $1. If you experience any future issues please don't hesitate to reach out to our chat support!

Gwen Cartwright

3 years ago

Can not change payment information. I have deleted my old card SEVEN tines and put in new information, and it keeps pulling up the old card. Online help is a joke. They told me to do the same thing I had already done. The developers of this app and website are a joke. They should be fired.

Business response:

Hi Gwen! This doesn't seem right. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect and see if this is a bug or not.

Clark Haigler

3 years ago

I can't get it to work

Mike Lydy

3 years ago

Keeps pushing renters insurance, even though I have it.

Business response:

Hi Mike! Thanks for your review. If you click the "X" on the popup, it will go away. Thank you again for your review!

Brittany DeVito

3 years ago

This response does not help at all, after you see my response I will be reposting my original one. There is no information regarding the landlord anywhere, your customer service was unable to provide that information & since the listing is gone I can't even look there. God only knows what information you sent out bc I filled out my social & bank info etc so now I'll probably have to get a new account bc your security is non existent.

Business response:

Hi Brittany, RentRedi does not require any fields to be filled out on the application, this is up to the landlord's discretion. If you have questions regarding a listing, we recommend reaching out to the landlord directly to see if the unit was filled. We hope that helps!

3 years ago

Fraud

Business response:

Hi V! Please reach out to our customer support using the chat button in your RentRedi app, and we'll help you out!

Mario Tomé

3 years ago

This is nothing but a wiring app that just sends payment of rent directly to Home Owner. It does not prevent a Landlord/Tenant or Tenant/Landlord interaction. For instance if a wrong payment was sent (by mistake) you now have to call or go see your landlord and deal with them if a refund is needed. I've had a few issues and evertime the answer is contact your Landlord.

Business response:

Hi there! We recommend reaching out to your landlord directly for payments as we understand that refunds and accidental payments can be made. RentRedi is unable to transfer these funds back because we do not hold your money, it is sent from our payment processor. Please continue to reach out to Support; we do our best to help where we can.

Joseph Graham

3 years ago

So far it's terrible I think it's scam and I'm rentredi to call the authorities. I'm retired ,it's asking about my schooling and personal info I don't no these people. You want my SS number. We ain't even meet honey!

Business response:

Hi Joseph! RentRedi does not require fields to be filled out on the application. If there are sections not applicable to you, we suggest reaching out to your potential landlord to confirm which fields are required to be filled out on their end.