RentRedi

3.9

Software company
Latham, NY

About this business

Technology Software company

Location details

800 Troy-Schenectady Rd, Latham, NY, 12110, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.91,988 reviews

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Reva Weeks

2 years ago

crazy

Business response:

Hi Reva, can you please provide details so that we can help resolve any issues you're experiencing? This will help our team to improve our app and serve you better. Looking forward to your response. You can also reach out to team@rentredi.com.

C. P.

2 years ago

No problem setting up account... Good so far! 🤞🏼👎 Okay, that didn't last very long. The app was trying to charge me more than I was actually paying for, until my landlord said just delete it. I deleted it quite a while ago... AND STILL THE SAME DAMN EMAILS TELLING ME MY RENT IS LATE!? ENOUGH IS ENOUGH! DROP ME FROM YOUR DAMN RECORDS NOW!

Business response:

Hi there! We are sorry to hear you're experiencing issues. To help us further investigate the issue, please reach out to team@rentredi.com! We are more than happy to assist you.

SerunaXI

2 years ago

Scam, do not use.

Business response:

Hi there! Can you please provide details so that we can help resolve any issues you're experiencing? This will help our team to improve our app and serve you better. Looking forward to your response! You can reach out to team@rentredi.com.

Mohammed Bajes

2 years ago

It is not good to manipulate the heating in this cold weather and not turn it on

Donna Stacy

2 years ago

Well not let me pay my rent November just show late fees rent for this I'm freaky out like the app

Business response:

Hi Donna! This sounds like an issue for our customer support. If you haven’t already contacted them, please do so at team@rentredi.com!

Yosemite Sam

2 years ago

Crooks, unjustifyed rate increase of $3.35 per month !!! People there are cheaper apps being offered

Business response:

Hi there! We recommend using ACH to pay, as the fee is only $1! Thank you for taking the time to leave us a review and this feedback. We value every customer's input into how we can improve our product.

John Thomas

2 years ago

If I could give 0 stars I would. I have now been attempting resolve a payment issue for over 3 weeks. They have literally stolen $1995 from me and continue to blame propay for the process. It has been a call every single day and every time the story changes, first to that it would automatically get routed to the correct account then that my tenant would receive the funds. To this day neither my tenant nor myself has recieved the funds. Do yourself a favor and save yourself hours of grief.

Business response:

Hi John, thank you so much for reaching out. We appreciate how difficult the situation has been for you and your tenant and we are actively investigating the issue. Our Head of Support sent you an email regarding the situation and next steps to help resolve the issue. Thank you for bringing this to our attention!

Karen Kelley

2 years ago

The landlord requires I use your app, for his convience, and further requires that I pay for it.

Business response:

Hi Karen! We hope that you find RentRedi easy to use to pay rent and manage your renting experience. If there's anything we can do to help, please let us know! You can always contact us using the chat button in your app or emailing team@rentredi.com.

Yonja Lee

2 years ago

Be careful with this pp...when you add your debit card to pay...they charge you a percentage. But at no time do they tell you how much they charge you... out of 1300, they charged me an extra 40.91... exaggeratedly. just to pay my rent... very bad...

Business response:

Hi there! Our payment processor charges the processing fees, not RentRedi. There is a percentage fee for cards but for ACH the fee is only $1 so we recommend going that route. Additionally, the charge amount is shown at the top of the screen and in the total amount when paying so that way you can know the amount before submitting payment.