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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy to pay rent anywhere any time
Business response:
Thanks so much for your great review, Precious!
Awful, no web portal, charges to process payments. Business model double dips and app is insecure and harvests users data.
Business response:
Hi, We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at team@rentredi.com so that we can reach out?
You have the choice between paying a 3% debit/credit fee in all your rent payments, or giving Plaid your bank login/password. If I had any other choice, I wouldnt use this app.
Business response:
Hi Jeremiah! Thank you for your feedback. Plaid provides a safe, secure, and smooth experience for paying rent! You can directly access your bank account to pay rent, ensuring that your account information is correct and that you have sufficient funds. When you pay with ACH, the fee is only $1! Again, we appreciate your feedback!
The only thing that works properly is the part where your landlord can take your money. Basic functionality is missing. You can submit a repair ticket, but you can't view its status or edit the text. You can't even open it to read the text you wrote. The "Move" button is just a link to Uhaul's website. No help or tips or anything useful. If my landlord didn't specifically request we use this app, I'd be certain this was just a data harvesting scam. Knowing my landlord, it probably is.
Business response:
Hi Robert, we'd love to take some time to show you how to use RentRedi's mobile app! If you like, you can message our chat support (using the button at the bottom of your app) or send us an email at team@RentRedi.com. How to view the status of the maintenance request: Open your RentRedi tenant app, tap "Repair", here you can see the status.
this app is dangerous
Business response:
Very sorry to hear that you don't like our app. Would you mind telling us what you dislike about it? Please write to us at team@rentredi.com. We'll be grateful for your feedback.
I hate this app . . We are force to use it and they charge u extra money . No matter if it's a debit or credit card.
Business response:
Hi Darian! Processing fees are charged by our payment processor, not by RentRedi. We recommend paying with ACH, as the fee is only $1. Hope that helps!
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.6 star rating with 1,499 reviews.
When is RentRedi open?
RentRedi is closed now. It will open on Monday at 9:00 a.m.