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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Complete garbage. Nothing in the app works, I had to go to their website to complete the account setup and every time I open the app it takes me to a blank screen.
Business response:
This doesn't seem right and we'd like the opportunity to investigate the issue for you. Our tenant web portal is great for managing your rental experience but if you're experiencing issues with the app, we definitely want to take a closer look at this for you. Please email team@rentredi.com or use the blue chat button on our site to connect!
Good app if I can get it to work
Business response:
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at team@rentredi.com? We'll get you up and running!
Can't login to my account anymore. The message I get is "your account requires verification".
Business response:
We'll look into this issue for you. Please send us a note at team@rentredi.com so that we can follow up.
Too many unnecessary ads and emails just to pay rent.
Business response:
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If you'd like to be removed from emailing lists, there is an unsubscribe button located on the bottom of the email or if you reach out to us using the blue chat button we can help unsubscribe you!
I don't like the fact you need too go through my phone is fine. But, your not aloud free rain and access all my PII. That is an invasion of my privacy, just who do you think you are.
Business response:
Hi Robert, RentRedi does not access or store your personal information. We take security very seriously for our customers and value your input. If you'd like more information about how we protect your personal information, please reach out to team@rentredi.com. We are more than happy to assist!
Tried to set it up and constantly keep getting an "update to newest version" message. I installed it mere minutes ago why wouldn't the "latest version" be the one I installed
Business response:
Hi Skylar, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at team@rentredi.com? We'll get you up and running.
Between pushing services, pushing feedback, and pushing Google play ratings tone it the heck down. I don't want to fight getting redirected fifty places when I just want to pay my utility bill...
Business response:
Hi Matthew, thank you so much for this feedback. We appreciate your insights and are actively working to improve the tenant experience. If you have any more feedback, please don't hesitate to reach out to us at team@rentredi.com. We are more than happy to help!
Play double one month now it's screwed up again this month
Business response:
This doesn't seem right. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect.
Worst app - not showing charges ... impossible to get real help. Not any good on the other side either. Would not recommend to land lords or tenants.
Business response:
Hi Tammy, we are sorry about any issues you are experiencing. Could you please share your contact details with us on team@rentredi.com so that we can get in touch with you and resolve the issue?
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.9 star rating with 1,988 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.