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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Paying 23 bucks to pay your rent is stupid.
Business response:
Hi Randy! Thank you so much for reaching out with feedback. We understand your frustration and appreciate you taking the time to reach out. We recommend using ACH, as the fee is only $1!
REPORT THIS COMPANY FOR CHARGING FEES ON DEBIT CARDS TO VISA AND MASTERCARD. THIS IS AGAINST THE MERCHANT AGREEMENT & THE CONSUMER PROTECTION ACT. GA CODE 13-1-15 FOR GA. Being forced to pay fees and told it's "only" a certain amount. How about you pay it? Asking for personal login credentials is ridiculous. What good is a password if you're giving it to some third party company that we have no access to? What if they have a breach? Landlords who force this down our throats are just as bad.
Business response:
Hi Dominique, thank you for reaching out with your concerns. We appreciate your feedback and insights. The Plaid login is safer and allows you to easily revoke access by changing your password or revoking it from your online banking login. However, sharing account and routing numbers do not. We hope that helps. Thank you again for reaching out!
This joke of an app is shameful, and the operators should destroy the app, and let some people who have ethics and morals to give it a try. They have ignored my requests (5 months worth), or fell on deaf ears regarding the upkeep of my residence, and call foul on rent payment on the 2nd day of the month. I feel taken advantage of, and I have only recently started using this app.
Business response:
Hi Andrew! Thank you for reaching out. RentRedi is a property management app and technology, not a landlord or property manager. If you have any questions about your residence, we recommend contacting your landlord or property manager directly for updates.
As I was trying to sign up, I was diverted to a scam site, which asked for a credit card to verify my identity. My bank caught it as a fraud. The second time, I went to the email from my landlord and opened the link it was completely different, and I was able to finish the process without issue.
Business response:
This doesn't seem right. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect.
Two months in a row I have paid my rent but the app continues to show that it is still due. I have to send screenshots to my landlord in order to get the issue fixed. It's annoying.
Business response:
This doesn't seem right. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect.
This app is glitchy and unusable. People refund me and delete my data.
Business response:
Hi Matthew! This doesn't seem right. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect. Thank you!
I moved out! Quit emailing me at 2:20 am. I am not going to put up with this. If you do anything to ruin my good name or credit score, I will have to take action. I have been a tenant since 1994. Never once in 29 years was I ever late with my rent. I resent being harassed by Rent Redi! 😡
Business response:
Hi Karen, can you please email team@rentredi.com and request to be removed from emails? We will take you off our mailing list. Thank you!
Extortionate fee or give them your bank login info, no thank you
Absolutely horrible experience. My auto pay was working nicely for multiple months until one month it stated my rent didn't get paid. I confirmed with the landlord and it was paid. The following month redi rent shut off my auto pay and didn't pay my rent because they said I was late which was not the case. I reached out to redi rent and was told it was an issue on my landlords end. He looked into it and could not find any issues. Needless to say I had to go back to writing checks
Business response:
Hi Mike! We're sorry to hear about your recent experience with RentRedi and we would love to take a look at the issue. Please reach out to our customer support team at team@rentredi.com, and we will be more than happy to assist you!
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.9 star rating with 1,988 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.