This profile has been claimed by the business owner or representative.
Richardson Chrysler Jeep Dodge Ram
- Car Dealers
- Richardson, TX
About this business
Location details
1321 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Matt Johnson was absolutely awesome. He made everything worth going.
Business response:
We're elated to hear that Matt Johnson made your experience worth it. Thank you for sharing your positive feedback!
The service advisor that assisted me.
Business response:
We are delighted to hear about your positive experience with our service advisor. It means so much to us when our team members provide the helpful assistance you deserve. Your feedback about the support you received is incredibly valuable and motivates us to continue delivering excellent service. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Great experience, Bobbi was fantastic!
Business response:
We are pleased to hear about your wonderful experience with us! It sounds like you had fantastic service during your visit, and we're thrilled that everything went so smoothly for you. Bobbi clearly made a positive impression, and we're delighted that you felt well taken care of throughout the process. Thank you for choosing Richardson Chrysler Jeep Dodge Ram and for taking the time to share your positive feedback with us!
Having explained the issue, they conducted a road test, and the problem was identified as the bearings. Both front-end bearings were subsequently replaced. The car was left overnight and collected the following day as agreed. Great people and totally happy with the service.
Business response:
Thank you for sharing your experience with us. We understand how important it is to have vehicle issues properly diagnosed and resolved efficiently. It's wonderful to hear that our team was able to identify the bearing problem through the road test and complete the front-end bearing replacement to your satisfaction. We're pleased that the overnight service arrangement worked well for your schedule and that you found our team to be great to work with. Your satisfaction with the service means a great deal to us, and we appreci... read more
Very timely and helpful! Got in and out
Business response:
Thank you for taking the time to share your experience! We truly appreciate your feedback about our efficient service. It's wonderful to hear that we were able to provide you with quick and supportive assistance during your visit. Making sure that we complete our customers' needs efficiently is something we strive for every day. Your positive words mean a lot to our team and motivate us to continue delivering the same level of service to all our customers.
Great experience. Friendly staff and easy to do business with. Would definitely recommend.
Business response:
Thank you for taking the time to share your positive experience. We're delighted to hear that you found our team to be welcoming and that the entire process was smooth for you. Your feedback about how simple we made things means a lot to us. We truly appreciate your recommendation and look forward to serving you again in the future.
Bad communication. Took a week to fix a small issue. Ordered the wrong part. But they were friendly and work was done well. Just lack of communication can frustrate a customer that is waiting on a vehicle
Business response:
We understand your frustration during your recent service visit. We recognize that waiting for your vehicle can be stressful, especially when timely updates aren't provided and the repair process takes longer than expected. Your feedback about the importance of keeping customers informed throughout the service process is valuable to us. We appreciate you acknowledging that our team was friendly and completed quality work on your vehicle. We are committed to improving our communication practices to ensure future customers rec... read more
I liked Erin!!! He was great and also the sales manager that helped me out on the last day.he was great too!!
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Erin provided you with excellent service and that our sales manager was able to assist you effectively during your final visit. It means a great deal to us when customers recognize the dedication and helpfulness of our team members. Your feedback reinforces our commitment to delivering outstanding service to every customer who walks through our doors. We truly appreciate your business and look forward to serving you again i... read more
Fast and good service. Customer service is accommodating and respectful
Business response:
Thank you for taking the time to share your experience. We truly appreciate your feedback about our quick and quality service. It means a great deal to know that our team was able to provide you with the accommodating and respectful customer service you deserved. Your satisfaction with your experience is important to us, and we are grateful for customers like you who recognize our commitment to excellence.
Frequently asked questions about Richardson Chrysler Jeep Dodge Ram
How is Richardson Chrysler Jeep Dodge Ram rated?
Richardson Chrysler Jeep Dodge Ram has a 4.3 star rating with 5,935 reviews.
When is Richardson Chrysler Jeep Dodge Ram open?
Richardson Chrysler Jeep Dodge Ram is open now. It will close at 8:00 p.m.