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1321 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Always take care of me for the last 11 years.. Thank you! Excellent Customer Care.
Business response:
Thank you for your review! It means so much to know that we have been able to provide you with reliable service over the past eleven years. Your loyalty and trust truly makes our day. We are honored to have earned your confidence and to be part of your automotive journey for more than a decade. Your kind words about our customer care motivate our entire team to continue delivering the excellent service you deserve. We look forward to many more years of taking care of all your vehicle needs.
The dealership did a great job in identifying the issue, ordering Tha parts and installing them upon arrival, had our car back within 24 hrs.
Business response:
We deeply cherish your feedback about your recent service experience with us. It's wonderful to hear that our team was able to quickly diagnose the problem with your vehicle and get the necessary components ordered promptly. We're pleased that the installation process went smoothly once the parts arrived and that we could return your car to you so efficiently. Your satisfaction with our turnaround time means a great deal to us, and we appreciate you taking the time to share your positive experience. Thank you for choosing Ri... read more
Awesome experience. Worked with me at every step. Thank you
Business response:
We're privileged to have provided you with an awesome experience. Thank you for choosing Richardson Chrysler Jeep Dodge!
Place was very clean and the staff was nice and helpful.
Business response:
Thank you for taking the time to provide feedback. We're glad to hear you found our dealership clean and our staff helpful. We look forward to seeing you next time!
Matt Johnson was absolutely awesome. He made everything worth going.
Business response:
We're elated to hear that Matt Johnson made your experience worth it. Thank you for sharing your positive feedback!
The service advisor that assisted me.
Business response:
We are delighted to hear about your positive experience with our service advisor. It means so much to us when our team members provide the helpful assistance you deserve. Your feedback about the support you received is incredibly valuable and motivates us to continue delivering excellent service. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Great experience, Bobbi was fantastic!
Business response:
We are pleased to hear about your wonderful experience with us! It sounds like you had fantastic service during your visit, and we're thrilled that everything went so smoothly for you. Bobbi clearly made a positive impression, and we're delighted that you felt well taken care of throughout the process. Thank you for choosing Richardson Chrysler Jeep Dodge Ram and for taking the time to share your positive feedback with us!
Having explained the issue, they conducted a road test, and the problem was identified as the bearings. Both front-end bearings were subsequently replaced. The car was left overnight and collected the following day as agreed. Great people and totally happy with the service.
Business response:
Thank you for sharing your experience with us. We understand how important it is to have vehicle issues properly diagnosed and resolved efficiently. It's wonderful to hear that our team was able to identify the bearing problem through the road test and complete the front-end bearing replacement to your satisfaction. We're pleased that the overnight service arrangement worked well for your schedule and that you found our team to be great to work with. Your satisfaction with the service means a great deal to us, and we appreci... read more
Very timely and helpful! Got in and out
Business response:
Thank you for taking the time to share your experience! We truly appreciate your feedback about our efficient service. It's wonderful to hear that we were able to provide you with quick and supportive assistance during your visit. Making sure that we complete our customers' needs efficiently is something we strive for every day. Your positive words mean a lot to our team and motivate us to continue delivering the same level of service to all our customers.
Richardson Chrysler Jeep Dodge Ram has a 4.3 star rating with 5,997 reviews.
Richardson Chrysler Jeep Dodge Ram is open now. It will close at 8:00 p.m.