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Richardson Chrysler Jeep Dodge Ram
- Car Dealers
- Richardson, TX
About this business
Location details
1321 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Awesome experience. Worked with me at every step. Thank you
Business response:
We're privileged to have provided you with an awesome experience. Thank you for choosing Richardson Chrysler Jeep Dodge!
Place was very clean and the staff was nice and helpful.
Business response:
Thank you for taking the time to provide feedback. We're glad to hear you found our dealership clean and our staff helpful. We look forward to seeing you next time!
Matt Johnson was absolutely awesome. He made everything worth going.
Business response:
We're elated to hear that Matt Johnson made your experience worth it. Thank you for sharing your positive feedback!
The service advisor that assisted me.
Business response:
We are delighted to hear about your positive experience with our service advisor. It means so much to us when our team members provide the helpful assistance you deserve. Your feedback about the support you received is incredibly valuable and motivates us to continue delivering excellent service. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Great experience, Bobbi was fantastic!
Business response:
We are pleased to hear about your wonderful experience with us! It sounds like you had fantastic service during your visit, and we're thrilled that everything went so smoothly for you. Bobbi clearly made a positive impression, and we're delighted that you felt well taken care of throughout the process. Thank you for choosing Richardson Chrysler Jeep Dodge Ram and for taking the time to share your positive feedback with us!
Having explained the issue, they conducted a road test, and the problem was identified as the bearings. Both front-end bearings were subsequently replaced. The car was left overnight and collected the following day as agreed. Great people and totally happy with the service.
Business response:
Thank you for sharing your experience with us. We understand how important it is to have vehicle issues properly diagnosed and resolved efficiently. It's wonderful to hear that our team was able to identify the bearing problem through the road test and complete the front-end bearing replacement to your satisfaction. We're pleased that the overnight service arrangement worked well for your schedule and that you found our team to be great to work with. Your satisfaction with the service means a great deal to us, and we appreci... read more
Very timely and helpful! Got in and out
Business response:
Thank you for taking the time to share your experience! We truly appreciate your feedback about our efficient service. It's wonderful to hear that we were able to provide you with quick and supportive assistance during your visit. Making sure that we complete our customers' needs efficiently is something we strive for every day. Your positive words mean a lot to our team and motivate us to continue delivering the same level of service to all our customers.
Great experience. Friendly staff and easy to do business with. Would definitely recommend.
Business response:
Thank you for taking the time to share your positive experience. We're delighted to hear that you found our team to be welcoming and that the entire process was smooth for you. Your feedback about how simple we made things means a lot to us. We truly appreciate your recommendation and look forward to serving you again in the future.
Bad communication. Took a week to fix a small issue. Ordered the wrong part. But they were friendly and work was done well. Just lack of communication can frustrate a customer that is waiting on a vehicle
Business response:
We understand your frustration during your recent service visit. We recognize that waiting for your vehicle can be stressful, especially when timely updates aren't provided and the repair process takes longer than expected. Your feedback about the importance of keeping customers informed throughout the service process is valuable to us. We appreciate you acknowledging that our team was friendly and completed quality work on your vehicle. We are committed to improving our communication practices to ensure future customers rec... read more
Frequently asked questions about Richardson Chrysler Jeep Dodge Ram
How is Richardson Chrysler Jeep Dodge Ram rated?
Richardson Chrysler Jeep Dodge Ram has a 4.3 star rating with 5,986 reviews.
When is Richardson Chrysler Jeep Dodge Ram open?
Richardson Chrysler Jeep Dodge Ram is closed now. It will open tomorrow at 8:30 a.m.