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1321 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great service from start to finish
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your appreciation for the quality service you received from beginning to end truly means the world to us. It's feedback like yours that motivates our staff to continue delivering exceptional care to every customer who walks through our doors. We're grateful you chose Richardson Chrysler Jeep Dodge Ram for your automotive needs and look forward to serving you again in the future.
Always the best service department. Bobby is always the one to go to for any questions or problems. She is a giant plus for this dealership.
Business response:
Your positive experience with our service department truly makes our day. It's wonderful to hear that Bobby has been such a valuable resource for addressing your questions and concerns. Having team members who consistently provide excellent support is what we strive for, and we're delighted that she has made such a positive impact on your experience. Your feedback about our service excellence means everything to us, and we're grateful to have earned your trust.
Christina was great! Kept me updated during the process.
Business response:
We sincerely value your wonderful feedback! It's fantastic to hear that Christina provided such excellent communication throughout your experience. Having a team member who keeps customers informed every step of the way truly makes a difference, and we're delighted that this made your visit so positive. Your 5-star rating means the world to us, and we appreciate you taking the time to share your experience with others.
Took 2 1/2 hours for schedule oil change. Work was good.
Business response:
We are pleased to hear that you found our work quality to be good on your scheduled oil change. We understand that the extended timeframe was longer than expected for this service. Your experience matters to us, and we appreciate you taking the time to share your thoughts. We value customers like you who trust Richardson Chrysler Jeep Dodge Ram with their vehicle maintenance needs, and we're committed to providing quality service for your vehicle.
Tanner our salesperson was amazing as well as the finance team!
Great communication and friendly service.
Business response:
Thank you for your kind words about our team's communication and friendly service! Your feedback means a great deal to us and we look forward to serving you again.
Problem was diagnosed and repair recommendations were provided and vehicle returned.
Business response:
Thank you for your wonderful feedback! We're pleased to hear that our team was able to properly diagnose the issue with your vehicle and provide you with clear repair recommendations. It's great to know that we could get your vehicle back to you efficiently. Your positive experience means a lot to us at Richardson Chrysler Jeep Dodge Ram, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future.
Had a good customer experience with Omar and everyone else
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that you had such a positive customer experience with our team. We're proud to have staff members who provide excellent service and make every visit memorable. Your kind words about the entire team mean so much to us at Richardson Chrysler Jeep Dodge. We look forward to serving you again in the future.
Purchase through the sales department was above average. Had a little hick up with the service department and the dealership corrected the miss understanding. I am looking forward to working with the dealership for service and I am confident they will provide good service.
Business response:
Thank you for sharing your experience with Richardson Chrysler Jeep Dodge Ram. We're glad your purchase experience exceeded expectations and that we could resolve the service department misunderstanding. We appreciate your confidence in us and look forward to providing you with excellent service going forward.
Richardson Chrysler Jeep Dodge Ram has a 4.3 star rating with 5,986 reviews.
Richardson Chrysler Jeep Dodge Ram is open now. It will close at 8:00 p.m.