Right Now Heating, Air Conditioning & Plumbing

Christa S 

on BBB

2 months ago

Do not waste time, or money. Bought HV** system 2 years ago 15k, Right now instals system, city does inspection, fails, Right now comes back to fix said issue, which was the water condenser sensor in the furnace was installed incorrectly. informed the wires on the ** unit were "fried."3 weeks ago ** system stopped working completely, 86* in my house called booked out a week, stated that furnace is linked to ** and was probably why system was not working. Since furnace is in the attic they need a morning appointment due the h... read more

Jasen S 

on BBB

4 months ago

Where is the 0 star option? I have never been so disgusted with a business in my life. After spending nearly $8000 on a complete new system that their techs told me i need two months ago. Here we are with no working AC after more than 12 visits from their technicians coming out to my house multiple times a week every week spending countless hours including putting tow different brand new units in. They do not even know what the issue is now but they know there is one. And ******* is one of the rudest employees we've ever dea... read more

Terry M 

on BBB

4 months ago

May 27, 2025 I attempted to turn on our air-conditioning and it wouldn't start. The company above said they had a $79 service fee for coming out. Right Now Technician arrived, tested the air-conditioning and said everything was good, checked thermostat and said one s**** was loose and tightened the screw, but nothing happened. Went down in the crawl space to look at the furnace. While the Technician was pulling and wiggling wires, the air-conditioning started. Told the problem was whoever had installed our new furnace had wi... read more

K. J. M 

on BBB

7 months ago

I recently contacted Right Now heating and Air Conditioning for a $38.00 furnace, air conditioner and water heater tune up. I had invested $10,000 previously and was satisfied with their service back in 2014. I wanted this done before upgrading again. The technician arrived on time and was professional. The covers were removed from the furnace and A/C unit and the condensers were checked as part of the inspection. I was notified that the electrolytic condensers should be replace and that he had the parts and I approved the r... read more

Laura T 

on BBB

7 months ago

Way over priced. I had to pay $850 to run a snake down the main line. No photo scope and no grantees.... He said normally they charge $950 but because I complained I got $100 off. The clog happened Sunday nigh but I waited till Monday for service because I couldn't afford the emergency call... Seem like a rip off... I will not be a repeat customer nor will I recommend. Wish I would have read the reviews first. 

Kyle E 

on BBB

9 months ago

!! WARNING DO NOT USE THIS COMPANY!!! I would do negative stars if allowed, we had a full HVAC system replacement in August of 2022, they took 3 days to get it running because they did not know how to update the software on the system to make the Air Conditioning work. They sold us the VIP plan then refused to come out to service our system, we had to argue with service managers for weeks each time before they came out. On January 21, 2025 we noticed a leak in our garage and called a plumber and different ************ who bo... read more

Jack P 

on BBB

11 months ago

Plumber came to the house showed him the problem in the crawl space. He never gave me a quote on price. When to his truck for a 14 inch poly for the hot water line . Fixed it in 10 minutes gave me a price for 345$. No receipt. Called the office for the receipt and complained about the price. She said I got a deal, they gave me a veterans discount. Im not a vet. I called again and she insisted I got a great deal. I should have paid 700$. Its been 13 days and no receipt.i asked 3 times to talk to a manger. Of course they never... read more

KIM B 

on BBB

11 months ago

i had a backup in my plumbing which was causing drain larva (worms)to come up through the drains, i called & they sent a plumber out with a camera to verify broken pipe in back yard. he then quoted me 14k to dig up & replace pipe from house to fence. he then called to verify financing, came back saying i was preapproved for up to 40k. he then sold me on a bathroom remodel for 19k along with a new kitchen sink a & around dishwasher for 5k. it just so happened to come up to a total of 38k. crazy how the amount was so close to ... read more

Jin W 

on BBB

a year ago

So far i am am mostly satisfied with their work. However, some of the crew thought they were entitled to use my tools without my permission. They took the tools home with them. I had to call to report the tools missing. After contacting theiroffice incident was somewhat resolved. I am still missing a cordless drill, case, charger, battery, and misc. items in the case. I wouldn't trust these guys at all. Don't leave any thing out...they will take it.